At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the
thrill of gaming, the comfort of luxury accommodations, and the indulgence of a
full-service spa. As an employee, you get the chance to be an ambassador of
southern hospitality, crafting moments of joy for guests while thriving in an
environment that values your creativity, dedication, and professional growth.
JOB SUMMARY
In this role, you will be responsible for dealing a variety of casino games in
accordance with established Mississippi Gaming Commission rules and regulations.
As a key representative of the casino, you will create a welcoming and
entertaining atmosphere, ensuring a positive gaming experience for all guests.
Applicant must be able to obtain and Mississippi Gaming License.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Conduct and oversee table games with professionalism and accuracy.
* Interact with guests, explaining game rules and resolving disputes in a
friendly and courteous manner.
* Handle gaming chips and payouts efficiently and accurately.
* Monitor and report any suspicious activities or potential security risks.
* Uphold gaming regulations and adhere to casino policies.
REQUIRED SKILLS AND ABILITIES
* Customer Service Skills
* Excellent interpersonal and communication skills to engage with diverse
guests.
* Ability to provide a welcoming and enjoyable experience for patrons.
* Attention to Detail
* High level of accuracy in handling chips, money, and game rules.
* Observational skills to monitor player actions and identify any
irregularities.
* Mathematical Proficiency
* Quick mental arithmetic to calculate payouts and manage bets efficiently.
* Knowledge of Games
* Thorough understanding of the rules, procedures, and strategies for casino
games such as blackjack, poker, roulette, baccarat, and others.
* Adaptability and Stress Management
* Ability to remain calm under pressure in a fast-paced, high-energy
environment.
* Flexibility to handle varying guest behaviors and shift changes.
* Integrity and Fairness
* Strong ethical standards to ensure compliance with gaming regulations and
fairness in gameplay.
* Manual Dexterity and Coordination
* Proficient in handling cards, chips, and gaming equipment with speed and
precision.
* Conflict Resolution Skills
* Ability to address guest disputes and resolve issues professionally and
effectively.
* Teamwork
* Cooperative attitude to work collaboratively with other dealers, floor
staff, and management.
EDUCATION AND EXPERIENCE
* High school diploma or equivalent and experience as a dealer or has attended
a dealers’ school.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
1. Standing for Extended Periods
* Must be able to stand for long hours during shifts, often in a stationary
position at a gaming table.
2. Manual Dexterity
* Ability to shuffle and deal cards quickly and accurately.
* Handling and managing chips with precision.
3. Hand-Eye Coordination
* Quick and accurate movements to manage cards, chips, and other gaming
equipment effectively.
4. Visual Acuity
* Strong eyesight to read cards, monitor player actions, and ensure
accurate payouts.
* Ability to distinguish colors for chips and table layouts.
5. Hearing Ability
* Good hearing to respond to guest inquiries, follow instructions, and
communicate effectively in a noisy environment.
6. Physical Stamina
* Endurance to maintain energy and attentiveness throughout shifts, often
in a fast-paced and high-pressure setting.
7. Mobility
* Ability to move around the gaming area as needed, such as rotating tables
or assisting with other tasks.
8. Arm and Hand Strength
* Ability to shuffle cards and manage chips repetitively without fatigue.
9. Speech Clarity
* Clear articulation to explain rules, communicate with guests, and provide
instructions.
10. Posture and Poise
* Maintaining an upright and professional appearance while interacting with
guests.
Join the Winning Team!
Are you a strategic thinker passionate about creating exceptional workplace
experiences? Do you excel in a dynamic environment where innovation and success
converge? If you’re ready to contribute your skills and expertise to a thriving
team, we encourage you to apply today!