Job Summary
Under general supervision, responsible for maintenance, repair, additions,
alterations and general upkeep of primary headends, secondary headends, hub
sights and relay sights, antennas, towers, earth stations. Reception,
processing, combining and transmission of standard analog and digital CATV
services, high speed internet and telephony duties. Periodically tests all
equipment and the quality of signals throughout the cable network. Maintains
required logs, records and other documentation pertaining to headend operations.
Installs and become familiar with new technology as projects and company goals
require.
Supervisory Responsibilities
No direct reports.
Illustrative Accountabilities
* Performs all job responsibilities and duties of a Broadband Technician IV
with experience in HFC preventative and demand maintenance, fiber splicing
and as a service technician.
* Performs regular maintenance, repair, testing alignment, alterations and
adjustment on all headend equipment including, but not limited to,
processors, modulators, demodulators, encoders, decoders, satellite
receivers, all types of switchers, fiber optic transmitters, fiber optic
receivers, other fiber optic equipment, RF combining networks, digital
headend equipment, telephony equipment, generators, air conditioning, power
conditioning and other headend and plant equipment.
* Ability to perform regular proof of performance and other headend and plant
testing, documentation and reporting in accordance with FCC rules.
* Performs headend alterations including design changes, service additions,
service changes, channel rearrangements, equipment improvements and changes
including air conditioning, power conditioning, standby generators, towers,
antennas and satellite RX/TX stations.
* Maintains through and current proficiency of FCC performance specifications,
and can, without supervision, initiate and complete comprehensive testing
including (but not limited to) all FCC required or recommended tests and
measurements. Insures that the headend and all related equipment is properly
maintained within these specifications at all times.
* Maintains all equipment assigned in proper working order including regular
calibration, repair, adjustment and alignment.
* Familiar with setup and operation of cable modem termination systems, cable
modems, and basic networking equipment. Able to work closely with network
engineers to facilitate proper operation, maintenance, and restoration of
high speed data network.
* Competent on fiber optic troubleshooting, preparation and fusion splicing.
* Utilize optical time domain reflectometer to perform splice acceptance tests
as well as fault location.
* Effectively maintains headend and hub site locations in an extremely neat and
orderly manner with a strong attention to detail.
* Knowledgeable on microwave transmitters-receivers, radio backhauls and
wireless HSD systems preferred.
* Responsible for insuring the proper tower and site maintenance schedule is
followed.
* Test and maintain backup powering systems- including generators,
uninterruptible power supplies, and temporary feeds.
* Install and align satellite dishes. Includes fine tuning of feedhorns and
replacement of low noise block converters. May include multi-feed assemblies.
* Properly protects and defends equipment, property and material against loss,
theft or damage.
* Install, maintain, and test emergency alert systems.
* Performs training of personnel as directed
* Other duties as assigned.
Qualifications
* High School Diploma or GED required; trade school education is highly
desirable.
* Able to communicate verbally and in writing in a clear and straightforward
manner.
* Networking and IT background preferred.
* Must know and understand applicable Federal Communication Commission
regulations and National Electric Safety Code.
* Must have excellent interpersonal skills including the ability to have a
pleasant, courteous and business like appearance in dealing with customers.
* Requires a valid driver’s license and a good driving record.
* Punctual, regular and consistent attendance record.
* Requires strong demonstrated mechanical aptitude.
* Must be willing to work various shifts including weekends, late nights,
inclement weather etc.
* Valid driver’s license and satisfactory driving record.
* Must be able to work independently and as a group.
Essential Job Functions
* Field exposure to one or more disagreeable or hazardous conditions 100% of
work schedule.
* Must be able to lift a minimum of 70 lbs.
* Must be able to operate basic hand tools.
* Must be able to climb poles and ladders.
* Travel may be required.