JOIN OUR TEAM
With gaming, hotel, retail and restaurant positions, you can always find what
you’re looking for at del Lago. Previous casino-industry experience is not
required, but a friendly, positive attitude is. We’ll provide all the training
you’ll need to succeed in your job and grow in your career. Whether it’s the fun
of the slots or the excitement you only find at the best gaming tables, del Lago
will bring the action you’re looking for. Our luxurious 205 room hotel with beds
more comfy than home, services that make everyone feel like a high roller and
spa treatments to soothe and rejuvenate. Wherever you’re coming from, however
long you plan to stay, there’s only one destination in the Finger Lakes region
that gives you everything you expect, and then some. Join a winning team today
at del Lago Resort & Casino
JOB SUMMARY
The Server Assistant is responsible to provide a level of service which is
gracious, kind and warm that provides an Exciting environment and World Class
Service by delivering Old-World Hospitality and Charm. The Server Assistant will
assist the Restaurant Servers and maintain a high standard of cleanliness
according to the food service sanitation codes. Focus on departmental goals of -
Consistency, Quality and Sense of Urgency.
Pay Range: $22.14- $24.60/hour.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following statements are intended as general illustrations of the work in
this class and are not all- inclusive:
* Be punctual to pre-shift meeting with a positive attitude and openly
participate.
* Consistently provide excitement and deliver world class service, as well as
live the company core values.
* Comply with department standards, guidelines and objectives to include
adherence to all Food Service and Sanitation, OSHA, and Hazcom standards and
guidelines.
* Wash hands frequently.
* Provide consistent high quality food and beverage service to all guests
dining in the restaurants by adhering to sequence of service standards
completely and correctly. Ensuring that tables are clean and properly set.
* Have complete knowledge and understanding to restaurant and bar menus.
* Clean as you go, clean spills immediately.
* Use chemicals as prescribed and responsibly. Ensure that all chemicals are
in properly labeled containers.
* Assist the supervisor in putting supplies away adhere to 5S Principles of
ensuring that items are Sorted, Set in order, Systematically cleaned,
Standardize and Sustained and dating all items with the current date.
* Conduct him/her in a gracious, kind and warm manner that creates a sense of
fondness, as well as professional, courteous and responsive manner, which
reflects positively on the company and its core values.
* Perform other duties as may be assigned by department and/or company
management and follow through on a variety of instructions furnished in
written, oral, diagram or schedule form.
REQUIRED SKILLS AND ABILITIES
Must have ability to:
* Interpret and follow through on a variety of instructions furnished in
written, oral, diagram or schedule form.
* Resolve problems and conflicts in a diplomatic and tactful manner.
* Be flexible to work all shifts including holidays, nights, weekend hours and
overtime as business needs dictate.
* Be physically mobile with reasonable accommodations including ability to
push, pull, carry and lift up to 25 lbs., and the ability to push, pull,
reach, bend, twist, stoop, stack, crouch, kneel and balance when performing
job duties in varying work areas such as confined spaces
EDUCATION AND EXPERIENCE
Must be a minimum of 18 years of age. High school diploma or equivalent
required. Prior food or beverage service experience preferred. Ability to read
instructions and correspondence/memos. Attention to detail and accuracy.
Maintain confidential information.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
* Be flexible to work all shifts including holidays, nights, weekend hours and
overtime as business needs dictate.
* Be physically mobile with reasonable accommodations including ability to
push, pull, carry and lift up to 25 lbs., and the ability to push, pull,
reach, bend, twist, stoop, stack, crouch, kneel and balance when performing
job duties in varying work areas such as confined spaces
All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, or disability.