Assistant General Manager
About the Job:
As an Assistant General Manager, you'll be at the heart of our restaurant's
success, supporting the Restaurant General Manager by upholding brand standards
and inspiring your team. You'll lead by example, training, coaching, and
recognizing your team to deliver unforgettable customer experiences. When your
team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant
General Manager's absence, making key decisions and driving the team toward
excellence. We believe in having fun while embracing personal challenges and
growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay
and 10 hours at time and a half, providing a balanced and rewarding work
experience.
The Day-to-Day:
* Ensure consistent customer satisfaction by effectively modeling the MIC
Success Routine and prioritizing customer needs.
* Oversee Team Members' adherence to Shift Excellence responsibilities,
maintain high food safety standards, and uphold Core excellence. Take charge
of restaurant operations in the GM's absence.
* Collaborate with the GM in assessing team performance, providing ongoing
constructive and positive feedback. Address employee relations issues as they
arise, determine immediate resolutions, or escalate to the GM when
necessary.
* Assist in sourcing, recruiting, interviewing, and hiring Team Members, while
driving a culture of equity, inclusion, and belonging.
* Act like an owner by assisting with Profit & Loss management, including cash
control, security procedures, inventory maintenance, and labor management.
* Review financial reports and take appropriate actions to optimize
performance.
* Support the GM in facility maintenance and ensure health and safety standards
are consistently followed.
Is this you?
* 3+ years of restaurant/retail management experience.
* Assist with P&L management by following cash control/security procedures,
maintaining inventory, managing labor, and reviewing financial reports.
* Ensure all employees receive proper training and resources.
* Champion Taco Bell’s culture and values, promoting equity, inclusion, and
belonging in the restaurant.
* Lead efforts in individual and team recognition, collaboration, and
motivation.
* Identify and recruit exceptional talent, supporting the GM in the hiring
process.
* Possess strong communication skills for conducting performance appraisals,
taking disciplinary action, and motivating and training employees.
* Adhere to corporate policies, procedures, and Occupational Health and Food
Safety standards.
Work-Hard, Play-Hard:
* Competitive pay
* Free meals
* Career advancement and professional development
* Más earth! Commitment to a sustainable future