Company Overview
Our client is a fast-growing manufacturer and distributor of quality
kitchenware, tabletop, cookware, flatware, serveware, drinkware, and household
products trusted by retailers and foodservice professionals nationwide. Known
for strong inventory availability, competitive pricing, and responsive customer
support, the organization is committed to delivering reliable products and
exceptional service to its customers.
Position Overview
The Inside Sales Representative is responsible for driving revenue growth
through inbound and outbound customer engagement, relationship development, and
consultative selling. This role supports the full sales cycle,
from initial contact through order completion, while delivering an
excellent customer experience and contributing to overall business growth.
The ideal candidate is adaptable, proactive, comfortable initiating
conversations, and motivated to build long-term customer relationships in a
fast-paced, team-oriented environment.
Location: Lakewood, NJ
Schedule: Full-Time | On-Site | Monday–Friday, 9:00 AM – 5:00 PM
Reports To: Sales Manager
Compensation: $50,000 - $60,000 (DOE)
Key Responsibilities
* Drive revenue through proactive inbound and outbound sales efforts, account
growth, and relationship development
* Identify customer needs, present solutions, and maintain consistent follow-up
to close opportunities and increase sales
* Manage leads, quotes, reorders, and customer inquiries to ensure a positive
and seamless customer experience
* Process orders accurately and maintain CRM records to support sales tracking,
reporting, and operational efficiency
* Collaborate with operations, customer service, and warehouse teams to ensure
smooth order fulfillment and issue resolution
* Develop strong product knowledge and provide customer insights and market
feedback to support business growth
Core Competencies
* Business Development & Prospecting: Proactively pursues new opportunities
through outreach, relationship building, and account expansion
* Results Orientation: Demonstrates strong motivation, ownership, and
accountability for achieving sales goals
* Consultative Selling: Uses active listening and questioning to understand
customer needs and position effective solutions
* Resilience & Drive: Maintains persistence and energy in a fast-paced,
high-activity sales environment
* Communication & Influence: Confidently engages customers, builds rapport, and
navigates conversations toward successful outcomes
* Adaptability & Growth Mindset: Responds well to change, feedback, and new
challenges while continuously improving performance
Qualifications
* 1+ year of experience in inside sales, customer service, or a related sales
role (B2B or B2C)
* Strong verbal and written communication skills with the ability to build
rapport and influence customer decisions
* Comfortable with outbound outreach, follow-ups, and managing multiple
customer interactions
* Customer-focused with a consultative approach to identifying needs and
presenting solutions
* Experience using CRM systems and order entry tools preferred
* Ability to quickly learn product features and communicate value to diverse
customer types
* Goal-oriented, organized, and detail-driven with strong follow-through
What Success Looks Like
* Consistently achieving or exceeding sales activity and revenue targets
* Building strong customer relationships that drive repeat business
* Maintaining accurate sales data and pipeline visibility
* Contributing to a positive team environment and overall company growth
Equal Opportunity Employer
Our client is an Equal Opportunity Employer and values diversity in its
workforce. Employment decisions are made without regard to race, color,
religion, gender, sexual orientation, national origin, age, disability, or any
other protected status.
Compensation
The published salary range is used as a guide to provide prospective candidates
with a level of compensation that is competitive with today’s market. The salary
range for this position is a good-faith estimate that allows for flexibility to
align with various levels of experience, education, and performance.
EEO Statement
Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the
basis of race, color, religion, gender, national origin, age, disability, or any
other status protected by applicable law. We value and are committed to creating
an inclusive environment for all employees.
Please Note: Topaz HR is conducting this search on behalf of one of our clients.
The employer's name will be disclosed during the interview process, and all
hiring decisions will be made directly by the client.