* RideNow Powersports, with over 50 locations nationwide, is looking for an
enthusiastic and customer-focused Service Advisor to join our team at RideNow
Peoria!
WHAT YOU’LL DO:
* Schedule service appointments for repairs, maintenance, and recalls.
* Be the first point of contact for customers—greet them warmly and guide
them through the service process.
* Accurately document customer concerns and vehicle issues on repair orders
for Motorcycles, ATVs, UTVs, and Personal Watercraft.
* Communicate additional recommended work or service delays to the Service
Manager and customers in a timely manner.
* Educate customers on required or recommended services and provide clear
cost estimates.
* Promote additional services and current promotions.
* Monitor repair progress to ensure timely and quality completion.
* Keep customers updated on the status of their vehicle throughout the repair
process.
* Review completed work with the customer, answer questions, and ensure
satisfaction.
* Perform other related duties as needed.
Qualifications
WHAT WE’RE LOOKING FOR:
* 1+ years of experience in a powersports or automotive dealership.
* Strong communication and customer service skills—both verbal and written.
* Ability to write clear and concise service repair orders.
* Ability to multitask in a fast-paced environment.
* Valid driver’s license with a clean driving record.
* Motorcycle endorsement preferred.
* Must be able to stand for extended periods of time
* Must be able to safely push motorcycles weighing up to 850lbs
* Must be able to safely and efficiently move through the dealership
premises—including indoor showrooms, vehicle lots, and service areas—while
maintaining awareness of moving vehicles, customer foot traffic, and showroom
displays.
* Must be able to frequently bend, kneel, crouch, and reach to perform job
duties.
WHY JOIN RIDENOW?
* Commission based pay
* Medical, dental, and vision insurance
* Employer paid life and short-term disability insurance
* Employee discounts
Note:
All candidates must successfully complete a background check, MVR check, and
drug screening to qualify for employment.