About the Job:
The Taco Bell Restaurant General Manager is the leader of the TEAM who
establishes the tone of the work environment, and the level of customer
hospitality. You are responsible for the operation of the entire restaurant and
building a strong team that consistently provides customers great food and a
friendly experience. Key responsibilities include finding, hiring and developing
employees, conducting new hire orientation and developing the training plan for
each new hire. You’re also responsible for scheduling and deploying the Team
correctly, addressing performance issues, assisting in the resolution of
customer issues and managing the restaurant budget and financial plans. A
successful candidate will have strong leadership and communication skills, a
track record of people development, and a positive attitude. To ensure clear
communication with both customers and team members, basic proficiency in
reading, writing, and speaking English is required for all employees. If you
want to build a great career, Taco Bell is the place to learn, grow and succeed!
The Day-to-Day:
* Recruit, onboard, and conduct orientations for top Team Members and Shift
Leads, ensuring a strong, well-prepared team.
* Develop a comprehensive training plan, mentoring Assistant Managers, Shift
Leaders, and Team Member Trainers, and overseeing the execution of all
training and development initiatives.
* Recognize and reward outstanding Team Member performance regularly, while
fostering a culture of equity, inclusion, and belonging.
* Address and resolve conflicts promptly, maintaining a positive work
environment.
* Personally engage with customers, swiftly resolving any issues to ensure a
positive experience.
* Strategically schedule staff to optimize customer service, coach the
management team on the CHAMPS standards, and lead product rollout meetings to
ensure successful implementation.
* Analyze the restaurant’s financial performance, manage the budget, and
develop strategies to maximize profitability without compromising the
customer experience.
* Stay informed about competitors and aim to exceed their standards in all
aspects, including digital presence and loyalty programs.
Is this you?
* 5 years in restaurant or retail management with a strong track record in
people management.
* Proven ability to improve performance based on P&L analysis.
* Proficient with digital tools and platforms.
* Exceptional communication skills, including written, verbal, and
interpersonal.
* Solid understanding of restaurant maintenance programs.
* Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion,
and Belonging.
* Experienced in recognizing and motivating teams, with a successful track
record in people development.
* Skilled in recruiting top talent and training both high and under-performing
employees.
* Adaptable to change and experienced in supporting change management.
* Adheres to corporate policies and Occupational Health and Food Safety
standards.
Work-Hard, Play-Hard:
* Competitive pay
* Bonus potential
* PTO Available
* Career advancement and professional development
* Medical benefits
* Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and
more
* Free meals