Our Mission
You call. You wait. You call again. In every other part of your life, you book
in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping
tens of millions of people find and book the care they need. Now, we’re going
further: building our infrastructure beyond Zocdoc’s marketplace to power access
to care wherever patients search, from provider websites and insurance
directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for
granted: a seamless way to go from seeking to getting. We don’t want to own the
front door to care; there isn't one. We want to make sure all of those doors
open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting
started.
Your Impact on our Mission
As a Senior Product Designer at Zocdoc, you will play a crucial role in driving
the user experience and design direction on one of our most impactful products.
You’ll be responsible for leading design projects from ideation to
implementation and contributing to the overall growth and success of the design
team. With your expertise, creativity, and leadership skills, you will help
shape the future of healthcare technology and directly influence the way
healthcare providers reach patients searching for care.
You’ll enjoy this role if you are…
* Passionate about creating user-centered designs that have a real impact on
people's lives.
* Excited to collaborate with cross-functional teams and influence product
strategy and direction.
* Comfortable working in a fast-paced, dynamic environment where you can drive
meaningful change.
Your day to day is…
* Leading and successfully delivering design projects of significant scope,
ambiguity, and complexity, ensuring high-quality outcomes.
* Designing and iterating quickly to support product decisions, executive
reviews, and dynamic problem spaces.
* Communicating design rationale clearly and persuasively to cross-functional
partners and stakeholders.
* Tackling complex workflows and data-rich experiences, translating them into
intuitive, usable interfaces.
* Acting as a design leader within the team, bringing valuable insights and
perspectives to design crits and cross-functional meetings.
* Staying up to date with the latest design and research trends, tools, and
best practices, incorporating them into your work.
* Contributing to the development of design and research guidelines and
standards, ensuring their adherence throughout the process.
You’ll be successful in this role if you have…
* 5+ years of experience as a product designer, with a strong portfolio
demonstrating strong craft, clear thinking, and business impact.
* BA/BS degree in design, a related field (e.g., interaction, graphic, visual
communications, product, industrial), or equivalent practical experience
* A proven ability to operate effectively with senior stakeholders and
incorporate feedback into high-quality outcomes.
* Strong instincts for high-quality iterations, especially in fast-moving
contexts.
* Experience designing for consumer marketplace, complex workflows, ads or
marketing tooling for B2B a strong plus.
* Excellent communication and interpersonal skills, enabling effective
collaboration and articulation of design decisions.
* Strong leadership skills, with a proven track record of mentoring and guiding
junior designers.
* Exceptional problem-solving and critical-thinking abilities, capable of
leading and delivering on projects of various scopes.
* Deep understanding of user-centered design principles, research
methodologies, visual design, and interaction design best practices.
* A life-long learner mentality with a growth mindset
[https://www.brainpickings.org/2014/01/29/carol-dweck-mindset/]
Benefits:
* Flexible, hybrid work environment at our convenient San Jose location
* Unlimited Vacation
* 100% paid employee health benefit options (including medical, dental, and
vision)
* Commuter Benefits
* 401(k) with employer funded match
* Corporate wellness programs with Headspace and Peloton
* Sabbatical leave (for employees with 5+ years of service)
* Competitive paid parental leave and fertility/family planning reimbursement
* Cell phone reimbursement
* Employee Resource Groups and ZocClubs to promote shared community and
belonging
* Great Place to Work Certified
Zocdoc is committed to fair and equitable compensation practices. Salary ranges
are determined through alignment with market data and internal equity. The base
salary offered will depend on experience, skills, qualifications, and business
needs. Certain positions are also eligible for variable pay and/or equity.
Silicon Valley, CA Base Salary Range
$147,500—$185,000 USD
About us
Zocdoc is the country’s leading digital health marketplace that helps patients
easily find and book the care they need. Each month, millions of patients use
our free service to find nearby, in-network providers, compare choices based on
verified patient reviews, and instantly book in-person or video visits online.
Providers participate in Zocdoc’s Marketplace to reach new patients to grow
their practice, fill their last-minute openings, and deliver a better healthcare
experience. Founded in 2007 with a mission to give power to the patient, our
work each day in pursuit of that mission is guided by our six core values
[https://www.zocdoc.com/about/careers-list/]. Zocdoc is a private company backed
by some of the world’s leading investors, and we believe we’re still only
scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse
as the patients and providers we aim to serve. In the spirit of one of our core
values - Together, Not Alone, we are a company that prides itself on being
highly collaborative, and we believe that diverse perspectives, experiences and
contributors make our community and our platform better. We’re an equal
opportunity employer committed to providing employees with a work environment
free of discrimination and harassment. Applicants are considered for employment
regardless of race, color, ethnicity, ancestry, religion, national origin,
gender, sex, gender identity, gender expression, sexual orientation, age,
citizenship, marital or parental status, disability, veteran status, or any
other class protected by applicable laws.
Job Applicant Privacy Notice
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