About the Job:
As an Assistant Manager, you'll be at the heart of our restaurant's success,
supporting the Restaurant General Manager by upholding brand standards and
inspiring your team. You'll lead by example, training, coaching and recognizing
your team to deliver unforgettable customer experiences. When your team shines,
so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant
General Manager's absence, making key decisions and driving the team toward
excellence. We believe in having fun while embracing personal challenges and
growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay
and 10 hours at time and a half, providing a balanced and rewarding work
experience.
The Day-to-Day:
* Ensure consistent customer satisfaction by effectively modeling the KFC
Connect Success Routine and prioritizing customer needs.
* Oversee Team Members' adherence to shift responsibilities and maintain high
food safety standards. Take charge of restaurant operations in the RGM's
absence.
* Collaborate with the RGM in assessing team performance, providing ongoing
constructive and positive feedback. Address employee relations issues as they
arise, determine immediate resolutions, or escalate to the RGM when
necessary.
* Assist in sourcing, recruiting, interviewing and hiring Team Members, while
driving a culture of equity, inclusion and belonging.
* Act like an owner by assisting with Profit & Loss management, including cash
control, security procedures, inventory maintenance and labor management.
* Review financial reports and take appropriate actions to optimize
performance.
* Support the RGM in facility maintenance and ensure health and safety
standards are consistently followed.
Is this you?
* 2+ years of restaurant/retail management experience.
* Assist with P&L management by following cash control/security procedures,
maintaining inventory, managing labor and reviewing financial reports.
* Ensure all employees receive proper training and resources.
* Champion KFC’s culture and values, promoting equity, inclusion and belonging
in the restaurant.
* Lead efforts in individual and team recognition, collaboration and
motivation.
* Identify and recruit exceptional talent, supporting the RGM in the hiring
process.
* Possess strong communication skills for conducting performance appraisals,
taking disciplinary action and motivating and training employees.
* Adhere to corporate policies, procedures and Occupational Health and Food
Safety standards.
Work-Hard, Play-Hard:
* Competitive pay
* Bonus Eligible
* Paid Time Off
* Free meal each shift
* Medical benefits
* 401k retirement plan with 4% match
* Career advancement and professional development
* Tuition reimbursement and scholarship opportunities
* KFC Foundation Programs including FREE college tuition at WGU, $1 per $1
Savings Match Program, Hardship Assistance Program plus more!