The Peninsula Chicago is seeking an Assistant Director to join our Spa team to
achieve the company's objectives and create a memorable guest experience.
* Be a part of a Five Star Five Diamond luxury brand
* Work with a busy, fast paced environment
* Exceptional health benefits package and 401(k) with company match
Key Accountabilities:
* Manages spa retail operations and personnel. Ensures retail operations adhere
to business plan objectives. Reviews and approves purchase planners, pricing
recommendations and inventory tracking.
* Responsible for managing and ensuring cleanliness of spa facilities. Ensures
completion of daily checklists and hourly walkthroughs.
* Delegates and supervises the completion of all maintenance improvements and
member requests.
* Recommends improved cleaning products or cleaning methods toward optimal
levels of sanitation and cleanliness.
* Monitors the operation of the mechanical, electrical and heating facilities
through routine preventative maintenance and repairs and follows proper
notification procedures in the event of equipment failure.
* Completes proper inventory system for spa services and products.
* Trains, supervises, and schedules associates to ensure continuous coverage
and efficient service delivery.
General Requirements:
* Must have at least 5 years of managerial experience in a similar role in a
luxury property.
* Knowledge of PMS/Opera and some knowledge in rooms department preferred
* Ability to deal with a high level of work demand and pressure, individual
must have great organization skills.
* Excellent command of written and spoken English
Benefits We Offer:
* 10 vacation days per year
* 9 paid holiday days per year
* 5 Chicago Paid Sick Leave days per year
* 5 Chicago Paid Leave days per year
* Complimentary employee meals
* Discounted parking
* Discounted and complimentary room nights at The Peninsula Hotels
* 50% restaurant discount
* 50% discount on spa services
* 25% discount on spa retail
* 80% company-paid medical, dental, and vision coverage
* Complimentary life insurance
* Complimentary long-term disability
* Retirement plan with 5% company match
We are delighted to receive your resume for further consideration. As we
anticipate a large number of applications, we look forward to connecting with
candidates that meet our various role qualifications. To be considered for the
position, you must have work authorization in the United States. The salary
range for this role is $70,000-80,000 per year.
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