Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete,
solutions-based portfolio of high-quality medical devices used in a broad range
of applications for numerous areas of the healthcare industry. TMC places a
premium on providing customers with world-class products, training and education
programs that drive clear economic value, better clinical outcomes and improved
quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one
of the world’s leading medical device manufacturers with $6+ billion in sales,
30,000+ employees worldwide and operations in more than 160 nations. Terumo
Medical Corporation is comprised of two strategic business divisions: Terumo
Interventional Systems and Terumo Medical Products.
We believe that the future is bright for everyone at Terumo. We work with the
future in mind to generate lasting change, create a bigger impact and produce
greater outcomes for today, and for decades to come.
At Terumo we believe in the power of personal growth and will encourage you to
get in the driver's seat - progressing in the direction you want to go by
deepening your skills throughout your career. We want you to be bold, think
outside the box, experiment, innovate and deliver what's next for quality
healthcare. You will be part of a collaborative, respectful and resilient team
of associates and leaders around the world, working together as partners to
achieve more than you thought possible, providing real-world, impactful
solutions for patients.
Join us and help shape wherever we go next!
Advancing healthcare with heart
JOB SUMMARY
Associate Territory Manager TIS is responsible for sales support and promoting
Terumo Interventional Systems (TIS) products to Interventional Radiologists,
Interventional Cardiologists, Vascular Surgeons and Purchasing/Materials
Management within a Designated Market Area (DMA) under the direction of a Region
Manager and the mentorship of Territory Managers in the region to help in
achieving the aggregate areas assigned monthly, quarterly and annual sales
revenue targets. Responsible for the assigned execution of sales evaluations and
in-services in the acute care setting and outpatient facilities, assisting in
developing rapport with key decision makers; penetrating accounts within key
departments (e.g., Cath Lab Management and Nursing, Interventional Radiology,
Purchasing, Materials Management) to introduce and expand business base. Will
need to have the ability to perform key clinical and tactical tasks as defined
in the comprehensive business plans and account strategy; identifying
competitive issues/opportunities and working jointly with Sales and Marketing
Management to increase sales and company visibility with industry thought
leaders.
JOB DETAILS/RESPONSIBILITIES
1. Call on current and potential customers to promote and sell TIS products to
achieve assigned monthly, quarterly and annual sales revenue targets as
directed by Region Manager and Territory Manager mentors.
2. Assist and support in executing sales strategies and techniques to target
appropriate customers, understand and confirm needs, overcome objections
and gain commitment.
3. Conduct effective sales and product presentations to customers. Educate
customers to ensure products are understood and used effectively.
4. Develop and maintain comprehensive clinical and technical product knowledge
of Terumo’s products and competitive products including a thorough
understanding each product’s features, strengths and appropriate usage.
5. Conduct assigned evaluations, cover endovascular cases and educate
customers on the proper use of Terumo products through in-services to
support Regional Strategy
6. Identify and quickly respond to competitive threats within the territory.
Communicate market intelligence/competitor activity promptly to Territory
Managers and Region Manager.
7. Develop and maintain good customer relationships, through personal visits
and telephone contact.
8. Interact with Customer Administration, Logistics, Marketing and Technical
Support to provide total customer satisfaction.
9. File weekly reports, monthly reports, competitive product reports, etc. in
a timely manner.
10. Attend trade shows and conventions to promote TIS products.
11. Demonstrate a commitment to patient safety and product quality by
maintaining compliance with all TMC Quality Systems requirements. This
includes but is not limited to Field Inventory Management policies, the
prompt recognition and forwarding of customer complaints (i.e. adverse
events, product performance reports, etc.) to Quality Assurance (QA), and
by ensuring all promotional messaging (i.e. branding strategies, product
claims, etc.) and materials (i.e. literature) discussed or presented to
customers are clinically accurate and adhere to AdvaMed guidelines and
Terumo’s policy on Interactions with Healthcare Professionals. Fully
adhere to all applicable FDA regulations, international guidelines and
Terumo’s policies at all times.
12. Performs other job-related duties as assigned.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
1. This is a field-based position. Must be able to drive personal automobile on
a daily basis to/from customer accounts and drive long distances (distances
will vary based upon the size of assigned territory).
2. This position may require overnight travel, the amount of which will vary
based upon the assigned territory. In addition to travel within the
territory, occasional overnight and/or weekend travel outside of the
assigned territory is required.
3. Daily entry to hospitals and other medical facilities is required. Many
facilities have instituted vendor credentialing policies which require
vendors to meet defined training, background check and proof of immunization
requirements as a condition of entry. Terumo Associates entering these
facilities are required to abide by these credentialing requirements.
4. Must be able to gain access to and work in the IR suite, Cath lab and
operating room. Entry into these areas requires an ability to wear
appropriate gowning, stand for long periods of time, comply with hospital
policy/protocol and be aware of potential biohazards such as blood borne
pathogens.
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
*
* Strong presentation and customer service skills complimented by an ability to
execute a solutions-oriented sales approach.
* Ability to understand and support endovascular medical procedures and engage
in technical conversations with physicians and staff regarding medical
procedures and proper product usage, and be viewed by physicians, staff and
others as knowledgeable and credible.
* Strong knowledge of the human anatomy specifically including the vascular and
venous systems.
* Excellent communication and interpersonal skills to initiate, establish, and
maintain effective customer relations.
* Proficient in Microsoft Office, and I-Pad navigation.
* Ability to represent Terumo and its products in a professional manner.
QUALIFICATIONS/ BACKGROUND EXPERIENCES
* Requires a Bachelor’s degree and minimum of 2 years’ related experience in
either pharmaceutical sales, preferably in the cardiovascular space, or
medical device experience interacting with customers; or Bachelor’s degree
and minimum of 4 years business-to-business sales experience; or equivalent
combination of education and experience.
* Must have a proven record of sales excellence or supporting sales execution.
* Must possess a valid driver’s license and a personal automobile with an
active vehicle insurance policy.
It is Terumo’s policy to provide equal employment opportunity to all its
employees and applicants for employment regardless of their race, creed, color,
national origin, age, ancestry, nationality, marital or domestic partnership or
civil union status, sex, pregnancy, gender identity or expression, disability
status, liability for military service, protected veteran status, sexual
orientation, atypical cellular or blood trait, genetic information (including
the refusal to submit to genetic testing), or any other category protected by
law. As a Company, we value diversity of background and opinion, and prohibit
discrimination or harassment on the basis of any legally protected class in the
areas of hiring, recruitment, promotion, transfer, demotion, training,
compensation, pay, fringe benefits, layoff, termination or any other terms and
conditions of employment.
Final compensation packages may be higher or lower than what is listed, and will
ultimately depend on factors including relevant experience, internal equity,
skillset, knowledge, geography, education, business needs and market demand. We
provide competitive and comprehensive benefit options which include: annual
bonus, paid vacation, paid holidays, health, dental and vision benefits, 401(k),
with matching contributions, tax advantage savings accounts, legal plan,
voluntary life and AD&D insurance, voluntary long-term disability, short term
disability, critical illness and accident insurance, parental leave, personal
leave, tuition reimbursement, travel assistance, and an employee assistance
program. Salary - $45,000 to 60,000