ST. LUKE'S IS PROUD OF THE SKILLS, EXPERIENCE AND COMPASSION OF ITS EMPLOYEES.
THE EMPLOYEES OF ST. LUKE'S ARE OUR MOST VALUABLE ASSET! INDIVIDUALLY AND
TOGETHER, OUR EMPLOYEES ARE DEDICATED TO SATISFYING THE MISSION OF OUR
ORGANIZATION WHICH IS AN UNWAVERING COMMITMENT TO EXCELLENCE AS WE CARE FOR THE
SICK AND INJURED; EDUCATE PHYSICIANS, NURSES AND OTHER HEALTH CARE PROVIDERS;
AND IMPROVE ACCESS TO CARE IN THE COMMUNITIES WE SERVE, REGARDLESS OF A
PATIENT'S ABILITY TO PAY FOR HEALTH CARE.
WORK SCHEDULE:
Day shift, availability for some evenings and or weekend events.
The Clinical Health Coach will promote, maintain and improve individual and
community health within SLUHN’s population of covered lives by assisting
individuals and communities to adopt healthy behaviors. Collect and analyze
data to identify community needs for program planning, monitoring and evaluating
programs designed to encourage healthy lifestyles, policies and environments.
May also serve as a resource to assist individuals, other professionals, or the
community.
The intent of this job description is to provide a summary of the major duties
and responsibilities of this position and shall not be considered as a detailed
description of all the work requirements that may be inherent in the position.
JOB DUTIES AND RESPONSIBILITIES:
* Serves as a health coach for a designated group of employees and/or
spouses. Duties may include initiating contact, assisting with care
navigation, connecting to programs and services, and following through to
ensure compliance.
* Maintains appropriate, timely and effective communication with employees
and/or spouses.
* Provides individual or group counseling and education to patients when
necessary.
* Identifies barriers, develops a treatment plan, provides assistance and
support to patients based on their individual needs relating to health
education programs.
* Engages and maintains constructive relationships within a diverse population.
* Acts as a resource in resolving any questions or concerns pertaining to
health risk or status.
* Acts as a resource and change agent by influencing attitudes, modifying
behavior and introducing innovative strategies to improve patients’ health
status.
* Demonstrates an understanding of cultural and social barriers.
* Monitors health education programs for effectiveness.
* Maintains complete and accurate documentation on all patients to facilitate
follow up and program data reporting.
* Database experience - Assures complete data collection and recording in
corresponding databases and/or electronic medical record.
* Proficient in Microsoft Office – Word, Excel, PowerPoint, Access and
Publisher.
* Excellent oral and written communication skills required. Bilingual Spanish
preferred.
* Designs, implements and evaluates health education materials/modules, as
needed. Experience designing health education materials preferred.
* Support employee completion of health assessment requirements.
* Participates in committees as assigned.
* Maintains composure in managing challenging situations.
* Actively seeks opportunities for professional growth and development. Attends
professional meetings, workshops and conventions to enrich professional
growth, knowledge and skill
* Maintains confidentiality of all materials handled within the Network/ Entity
as well as the proper release of information.
* Complies with Network and departmental policies regarding issues of employee,
patient and environmental safety and follows appropriate reporting
requirements.
* Demonstrates/models the Network’s Service Excellence Standards of Performance
in interactions with all customers (internal and external).
* Demonstrates Performance Improvement in the following areas as appropriate:
Clinical Care/Outcomes, Customer/Service Improvement, Operational
System/Process, and Safety.
* Demonstrates financial responsibility and accountability through the
effective and efficient use of resources in daily procedures, processes and
practices.
* Complies with Network and departmental policies regarding attendance and
dress code.
* Demonstrates competency in the assessment, range of treatment, knowledge of
growth and development and communication appropriate to the age of the
patient treated.
PHYSICAL AND SENSORY REQUIREMENTS:
Sit up to 6 hours per day; 4 hours at a time. Stand for up to 8 hours per day; 6
hours at a time. Walk 6 hours per day; 10 minutes at a time. Frequent fingering,
handling, firm grasping. Frequent twisting and turning. Occasionally lift,
carry, and push objects up to 20 pounds. Frequently stoop and bend. Frequently
reach above shoulder level. Must be able to hear as it relates to normal
conversation.
EDUCATION:
Clinical licenses such as RN or RD. MPH with coaching credential or Certified
Health Education Specialist (CHES) preferred.
TRAINING AND EXPERIENCE:
At least 2 years health coaching or health education experience. Previous
experience working with employee populations preferred. Ability to engage and
maintain constructive relationships with a diverse population. Motivational
interviewing experience preferred.
Please complete your application using your full legal name and current home
address. Be sure to include employment history for the past seven (7) years,
including your present employer. Additionally, you are encouraged to upload a
current resume, including all work history, education, and/or certifications
and licenses, if applicable. It is highly recommended that you create a profile
at the conclusion of submitting your first application. Thank you for your
interest in St. Luke's!!
ST. LUKE'S UNIVERSITY HEALTH NETWORK IS AN [http://www.slhn.org/EOE] EQUAL
OPPORTUNITY EMPLOYER. [http://www.slhn.org/EOE]