Requisition ID: 897298
Store #: 000513 LensCrafters
Position:Full-Time
Total Rewards: Benefits/Incentive Information
[https://careers.essilorluxottica.com/content/Benefits-and-Perks/?locale=en_US]
LensCrafters is a place for visionaries. We’ve got a vision for pairing
state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the
joy in life. Because learning from the best, makes us all better. Because
continuing our legacy of the highest optical standards helps us innovate the
future in optical care.
At LensCrafters, we want every person who enters our doors to feel our passion
for care. And that's why we’re committed to taking care of you, so you can bring
the best quality experience to our patients and customers.
LensCrafters is part of EssilorLuxottica, a global leader in the design,
manufacture and distribution of world-class vision care products, including
iconic eyewear, advanced lens technology and cutting-edge digital solutions.
Join our global community of over 200,000 dedicated employees around the world
in driving the transformation of the eyewear and eyecare industry. Discover more
by following us on LinkedIn!
[https://www.linkedin.com/company/essilorluxottica/posts/?feedView=all]
The Licensed Optician delivers the brand value proposition & helps establish
LensCrafters as the premier destination for all vision needs within the
community. Creates exceptional value in the lives of customers by delivering
legendary customer service & perfectly crafted high quality eyewear which
exceeds our customers’ expectations.
MAJOR DUTIES & RESPONSIBILITIES
• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to
detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume,
exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers
are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive &
organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement
& results
• Adhere to company policies & procedure, including discounts, promotions &
inventory management
BASIC QUALIFICATIONS
• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change
PREFERRED QUALIFICATIONS
• Previous customer service & retail experience
Employee pay is determined by multiple factors, including geography, experience,
qualifications, skills and local minimum wage requirements. In addition, you may
also be offered a competitive bonus and/or commission plan, which complements a
first-class total rewards package. Benefits may include health care, retirement
savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application
and hiring process. If you would like to provide feedback regarding an active
job posting, or if you are an individual with a disability who would like to
request a reasonable accommodation, please call the EssilorLuxottica SpeakUp
Hotline at 844-303-0229 (be sure to provide your name, job id number, and
contact information so that we may follow up in a timely manner) or
email HRCompliance@luxotticaretail.com [HRCompliance@luxotticaretail.com].
We are an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color, gender, national
origin, social origin, social condition, being perceived as a victim of domestic
violence, sexual aggression or stalking, religion, age, disability, sexual
orientation, gender identity or expression, citizenship, ancestry, veteran or
military status, marital status, pregnancy (including unlawful discrimination on
the basis of a legally protected pregnancy or maternity leave), genetic
information or any other characteristics protected by law. Native Americans in
the US receive preference in accordance with Tribal Law.