Position Type: Full-time, Hourly Location: In Office; Auburn, WA Wage Scale: $20.00 - $28.00 per hour + possibility of commission Benefits: Full-time Regular Employees (and their families) can enroll in medical, dental, vision, basic life insurance, and 401K. Employees will also accrue 80 hours of paid vacation per year for the first 9 years and eight paid holidays throughout the calendar year.   Responsibilities: * Greet and assist walk-in and scheduled showroom customers by identifying needs and guiding product selection. * Provide customers accurate product knowledge, including features, benefits, pricing, and availability. * Support senior sales staff with quotes, follow-ups, and customer communications. * Support lead generation efforts through outbound calls, email follow-up, and customer engagement * Respond to customer inquiries via phone, email, and in person in a timely and professional manner * Assist with order entry, quote preparation, and ensuring completeness of sales documentation * Assists in maintaining showroom appearance, product displays, samples, and sales materials. * Provide administrative support for showroom and sales rep needs. Requirements: * High school diploma, GED or equivalent. * Excellent verbal and written communication skills, good organizational skills and professional telephone skills. * Customer service or retail experience. * Organizational, time management and customer service skills. * Regular attendance is required.   Why get your Career started with Fireside? With locations in both Oregon and Washington Fireside is the Northwest premier provider of fireplace hearth products and garage doors, specializing in the service and installation of quality fireplaces, garage doors, BBQ, fire-pits and more. We are a growing company that has been in business for over 30 years. We pride ourselves in employee training, our Fireside Five Values and encourage employee growth within the company. Fireside is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. Safety | Professionalism | Accountability | Customer Experience | Effective Communication