Title: Team Member (Service Champion)
State: Colorado
Reports to: Restaurant Leader
Supervises:N/A
FLSA: Non-Exempt
Department: Operations
Revision/Creation Date: January 1, 2026
Pay Range: Colorado $14.42-$15.82/Hourly
Denver $18.29.$19.29/Hourly
Position Mission: The mission of the Team Member (Service Champion) is to ensure
the highest quality of food and service for our
guests by meticulously preparing menu items to exact specifications, maintaining
cleanliness and safety standards, and effectively communicating with team
members. This role is pivotal in providing a consistent and exceptional dining
experience.
Responsibilities Include:
* Be an expert on the menu and build menu items to proper specifications.
* Mark customizations using current procedures.
* Communicate effectively between the line and the front counter and
drive-thru.
* Assist the expediter and provide good customer service during handoffs.
· Keep the workstation clean and ensure safety and quality standards are met.
* Check temperatures of food on a regular basis and monitor food temps in the
reach-in coolers.
* Clean equipment including but not limited to grills, melters, taco rail, and
crumb tray.
* Use proper portioning tools and monitor ingredient levels on the line.
* Wear a headset on the drive-thru line.
* Stock the line with wraps, trays, bowls, lids, boxes, and bags.
* Use and clean fryers, monitor their status, and refresh items on the line.
Required Skills, Knowledge and Abilities:
* Detailed knowledge of menu items and ability to prepare them accurately.
* Strong communication skills.
* Team-oriented mindset.
* Knowledge of safety and quality standards.
* Ability to maintain cleanliness in workstations and equipment.
* Strong organizational skills to ensure a well-stocked and clean line.
Other Attributes:
* Must be a self-starter, process and solutions focused
* Enthusiastic and strong driver of the company’s Mission and Core Values
* Action oriented
* Independent problem solver
Benefits:
* Medical Insurance –Based upon hour worked, may be eligible after one year.
* 401K Plan – Eligible after one year.
* Vacation –
* Sick-Granted per state requirement.
Physical Demands:
* Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees
Fahrenheit or more.
* Move throughout the restaurant for extended periods (up to 10-12 hours per
day).
* Move 50 lbs. for distances of up to 10 feet.
* Balance and move up to 25 lbs. for distances of up to 50 feet.
* Understand and respond to team members’ and guests’ requests in a loud
environment.
* Stand, walk, sit, use hands and fingers to handle or feel objects, tools, or
controls.
* Reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or
crawl.
* Talk or hear; taste or smell.
* Specific vision abilities required: close vision, distance vision, color
vision, peripheral vision, depth perception, and the ability to adjust
focus.
The duties of this position may change from time to time. Alvarado Restaurant
Nation reserves the right to add or delete duties and responsibilities at the
discretion of Alvarado Restaurant Nation. This position is descriptive and is
intended to describe the general level of work being performed. It is not
intended to be all-inclusive.
Alvarado Restaurant Nation (ARN) is proud to be an Equal Opportunity Employer.
We provide equal employment opportunities to all employees and applicants
without regard to race, color, religion, sex (including pregnancy), gender
identity or expression, sexual orientation, national origin, age, disability,
protected veteran status, genetic information, or any other status protected by
law. ARN is committed to complying with all applicable federal, state, and local
employment laws and to fostering an inclusive and accessible workplace for
all.
Hiring Decisions are based on skill, qualifications, and experience
Application Deadline: Evergreen