Requisition ID: 932352
Store #: 004618 Sunglass Hut
Position:Full-Time
Total Rewards: Benefits/Incentive Information
[https://careers.essilorluxottica.com/content/Benefits-and-Perks/?locale=en_US]
At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with
endless possibilities to grow your career. We are a culture that wants to see
you succeed, develop your customer expertise and care, and feel supported by
people who embrace you. With us, you’ll bring warmth into the hearts and souls
of our customers and the world we live in. We believe in the freedom of
self-expression, inclusivity and authenticity, which is why we bring exclusive
styles of high-quality fashion and performance sunglasses to all.
A world leader in the specialty sunglass retail business with over 3,000 stores
worldwide, we believe in the freedom of self-expression, inclusivity and
authenticity, which is why we bring exclusive styles of high-quality fashion and
performance sunglasses to all.
Sunglass Hut is part of EssilorLuxottica, a global leader in the design,
manufacture and distribution of world-class vision care products, including
iconic eyewear, advanced lens technology and cutting-edge digital solutions.
Join our global community of over 200,000 dedicated employees around the world
in driving the transformation of the eyewear and eyecare industry. Discover more
by following us on LinkedIn!
[https://www.linkedin.com/company/essilorluxottica/posts/?feedView=all]
GENERAL FUNCTION
A licensed Optician at Sunglass Hut will serve as an ambassador of the Sunglass
Hut brand by delivering great service through the Sunglass Hut Experience. You
will be an on-the-floor leader, filling ophthalmic sunglass prescriptions and
fitting/adapting lenses and frames. In addition, you will be performing all
functions related to the Sunglass Hut Experience and Store Operations to support
and assist management in achieving sales goals., Including learning and
maintaining knowledge of the policies and procedures for opening, closing, and
operating the store.
MAJOR DUTIES AND RESPONSIBILITIES
* Welcome all customers, set expectations with customers
* Custom fit glasses & precisely place prescription in lenses
* Acts as a leader in optical acumen
* Take & record measurements, accurately adjust/fit eyewear with attention to
detail, ensure finished eyewear meets standards & customer needs
* Assists team with complex product needs & prescriptions
* Accurate & thorough use of technology despite time pressure & customer
volume, exceptional product knowledge, use of appropriate tools
* Proactively, explores root cause of issues, forward thinking, ensures
customers are satisfied & expectations are exceeded, solution driven
* Ability to multi-task, prioritize & manage time with competing priorities
* Strive to achieve exceptional results on Brand KPIs & competencies
* Take pride in store appearance, help to keep store clean, attractive &
organized
* Resourceful, self-motivated with a desire for continual learning, improvement
& results
* Adhere to company policies & procedure, including discounts, promotions &
inventory management
BASIC QUALIFICATIONS
* High School graduate or equivalent
* State Licensure in Opticianry
* Optical dispensing experience
* Strong customer service skills: communicator, listener & team builder
* Knowledge of current store merchandise
* Strong basic math skills
* Awareness of current fashion trends
* Selling skills – ability to use & carry an iPAD/tablet
* Familiarity with POS, computers & calculators
* Embrace new technology & change
PREFERRED QUALIFICATIONS
* Previous customer service & retail experience
This posting is for an existing vacancy within our business. Employee pay is
determined by multiple factors, including geography, experience, qualifications,
skills and local minimum wage requirements. In addition, you may also be offered
a competitive bonus and/or commission plan, which complements a first-class
total rewards package. Benefits may include health care, retirement savings,
paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application
and hiring process. If you would like to provide feedback regarding an active
job posting, or if you are an individual with a disability who would like to
request a reasonable accommodation, please call the EssilorLuxottica SpeakUp
Hotline at 844-303-0229 (be sure to provide your name, job id number, and
contact information so that we may follow up in a timely manner) or
email HRCompliance@luxotticaretail.com [HRCompliance@luxotticaretail.com].
We are an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color, gender, national
origin, social origin, social condition, being perceived as a victim of domestic
violence, sexual aggression or stalking, religion, age, disability, sexual
orientation, gender identity or expression, citizenship, ancestry, veteran or
military status, marital status, pregnancy (including unlawful discrimination on
the basis of a legally protected pregnancy or maternity leave), genetic
information or any other characteristics protected by law. Native Americans in
the US receive preference in accordance with Tribal Law.