Indianapolis, Indiana, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian Pharmacy of Indiana, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Indianapolis, Indiana. Why Guardian Pharmacy of Indiana? We’re reimagining medication management and transforming care. Who We Are and What We’re About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. If you enjoy solving problems and helping bring resolution to billing and insurance challenges, this may be the opportunity for you. We are looking for someone with a positive attitude, strong work ethic, and willingness to learn. For the right person, we are happy to provide training and support to help you succeed. In this role, you will accurately process customer bills and insurance claims, assist with daily and month-end billing activities, answer questions, resolve billing issues, and help collect outstanding balances. You will work directly with patients, caregivers, medical providers, and insurance carriers. What we're looking for: * A positive attitude, strong work ethic, and willingness to learn * Experience with claims adjudication and an understanding of how insurance works * Healthcare experience; pharmacy experience is helpful but not required * Collections experience or a willingness to make collection calls * Strong communication skills and a calm, professional approach * Ability to work efficiently in a fast-paced environment * Comfort navigating multiple computer systems while assisting customers by phone * A dependable, team-oriented approach and commitment to excellent customer service Schedule and work arrangement: * Tuesday-Saturday, 9:00 a.m.-6:00 p.m. * This position will begin onsite and may become hybrid or fully remote based on demonstrated performance. Education and Certifications: * High school diploma or GED required. Skills and Qualifications: * One or more years of related experience. * Advanced computer skills required. Experience with pharmacy information systems is preferred. * Ability to work independently and meet deadlines. * Strong attention to detail and accuracy. * Ability to manage multiple tasks in a fast-paced, team-oriented environment while meeting strict deadlines. * Quality-focused and motivated to identify errors and investigate inaccuracies. What We Offer: Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.” Compensation & Financial * Competitive pay * 401(k) with company match Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only) * Medical, Dental and Vision * Health Savings Accounts and Flexible Spending Accounts * Company-paid Basic Life and Accidental Death & Dismemberment * Company-paid Long-Term Disability and optional Short-Term Disability * Voluntary Employee and Dependent Life, Accident and Critical Illness * Dependent Care Flexible Spending Accounts Wellbeing * Employee Assistance Program (EAP) * Guardian Angels (Employee assistance fund) Time Off * Paid holidays and sick days * Generous vacation benefits based on years of service The Guardian Difference Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like.