ABOUT THE ORCHARD
The Orchard is a leading global music distributor and Artist & Label services
company operating in 50+ markets worldwide. The Orchard empowers creators and
businesses to grow and adapt in the dynamic global music industry. We specialize
in being artist focused, blending industry expertise and technology, leveraging
data to drive success, and providing streamlined digital and physical
distribution solutions. The Orchard’s comprehensive artist & label services
offerings include marketing, sync licensing, premium video services, transparent
data analysis, advertising, rights management, radio promotion, D2C, and more.
The Orchard focuses on providing a comfortable, social, and engaging environment
to encourage productivity and creativity.
We are seeking a Relationship Manager candidate to play a key role in
coordinating and managing tasks for artist and label campaigns, offering vital
sales support, and overseeing the evaluation of services. Reporting into the
Relationship Manager Lead based out of New York, NY. This role involves tracking
campaigns and budgets, collecting key materials, and assisting with critical
day-to-day responsibilities across the team. The ideal candidate will be adept
at working cross-functionally between departments and within diverse systems.
They are flexible and capable of handling multiple tasks efficiently.
WHAT YOU’LL DO:
* Relationship Management: Maintain close relationships with label day-to-day
teams, ensuring clear communication and timely updates on project
deliverables. Weekly visits to key clients.
* Campaign Coordination: Ensure all departments are equipped with the necessary
tools and support to execute campaign plans effectively.
* Communication: Share regular updates with both internal and external parties
on campaign progress, priority release schedules, and other key initiatives.
* Project Management: Ensure plans and campaigns stay on track, responding
quickly to action items and maintaining momentum.
* Campaign Execution: Ensure campaigns are executed to the highest standard,
maintaining a high level of service and attention to detail.
* Data-Driven Decision Making: Use reports and data to adapt quickly to
emerging trends and increased fan activity, adjusting campaigns as needed.
* Goal Setting: Work with the Relationship Lead to build benchmarks and set
campaign goals at the start of each project.
* Artist & Campaign Insights: Stay informed on both high-performing and
developing artists, identifying opportunities to increase visibility and
performance.
* Company Knowledge: Serve as a reliable, knowledgeable source about company
processes, ensuring smooth campaign execution.
* Catalog Optimization: Help optimize label catalogs, especially around key
tentpole moments.
* Problem-Solving & Flexibility: Be prepared to jump in and tackle problems as
they arise. Find creative solutions to keep projects moving forward.
Demonstrate flexibility and balance in support of label needs.
* Performance Reporting: Regularly prepare high-level performance reports on
label, artist, and campaign results for the team.
WHO YOU ARE:
* Experience: Minimum of 5 years in project management or campaign
coordination. Previous experience product managing directly with labels,
third-party agencies, or artist management teams is preferred.
* Analytical Skills: Proficiency in utilizing analytics tools to track and
interpret release performance, trends, and metrics.
* Communication: Excellent verbal and written communication skills, with the
ability to serve as a key liaison between artists, labels, internal teams,
and external partners.
* Organization: Ability to stay organized in a fast-paced environment, meeting
deadlines and resolving challenges quickly.
* Project Management: Exceptional organizational skills, with the ability to
manage multiple complex projects and priorities simultaneously. A highly
organized professional that pays close attention to the details with the
ability to multitask and prioritize to tight deadlines.
* Proactivity: Ability to be proactive, with a problem-solving mindset and a
willingness to take initiative.
* Software Proficiency: Familiarity with digital tools, release management
software, and project management platforms is highly desirable. You are also
experienced in Microsoft Office Suite & Google Workspace Applications and are
adaptable to new programs.
* Motivation: You are passionate about the music business and have a desire to
build a career in the industry.
WHAT WE GIVE YOU
* An opportunity to influence music on a global stage.
* A modern, diverse and creative work environment.
* An investment in your learning & development.
* A comprehensive and attractive benefits package including healthcare
coverage, life insurance, generous leave policies, 401K + employer matching,
Winter recess, voluntary benefits, industry-leading mental health and
fertility coverage, family resources and education financial assistance.
The Orchard is committed to providing equal employment opportunity for all
persons regardless of age, disability, national origin, race, color, religion,
sex, sexual orientation, gender, gender identity or expression, pregnancy,
veteran or military status, marital and civil partnership/union status, alienage
or citizenship status, creed, genetic information or any other status protected
by applicable federal, state, or local law.
The anticipated annual base salary does not include any other compensation
components or other benefits that an individual may be eligible for. The actual
base salary offered depends on a variety of factors, which may include as
applicable, the qualifications of the individual applicant for the position,
years of relevant experience, specific and unique skills, level of education
attained, certifications or other professional licenses held, and the location
in which the applicant lives and/or from which they will be performing the job.
New York Pay Range
$80,000—$90,000 USD