Position Title: Restaurant Team Member
Reports To: Restaurant Manager
Overview:
A Dunkin’ Restaurant Team Member is generally responsible for preparing food and
beverages according to Dunkin’ operational standards, providing guests with
great service, and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
* Follow Brand standards, recipes, and systems
* Follow food safety standards
* Prepare food and beverages
* Assemble and package orders
* Understand the restaurant menu, including limited-time offers and promotions,
and be able to answer guest questions
* Maintain a clean and organized workstation
* Clean equipment, service areas, and guest areas
* Stock items, such as cups, lids, etc. at the workstation
* Take orders at the Drive Thru or Front Counter and handle payments (if
applicable)
* Meet speed of service standards while delivering accurate orders to guests
* Serve and communicate with guests
* Maintain a guest-focused culture in the restaurant
* Communicate effectively with managers and coworkers
* Organize and maintain stock room and refrigerated areas
Education/Experience:
* You must be at least 18 years old
* HS Diploma or GED preferred
Key Competencies:
* Works well with others in a fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and adapt to change
* Guest focused
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion, including bending, stooping, and reaching
* Lifting objects, including boxes, ice, and product up to 20lbs (if
applicable)
* Working in a small space
Each franchise organization is an independent employer and thus responsible for
making its own recruiting, hiring, and employment-related decisions. These
materials and resources are optional for franchisees, and nothing in these
materials and resources should be construed as the franchisor being involved in
or having control over a franchise employee’s essential terms and conditions of
employment. Specific employment-related questions should be directed to your
franchise organization’s legal counsel or other professional advisor.