Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
REVENUE OPERATIONS SPECIALIST
Location: Lafayette, LA (Corporate Office)
Schedule: Monday – Friday, Onsite
Department: Operations / Finance
Reports To: Revenue Operations Manager
Position Summary
Spartan is seeking a detail-oriented and highly organized Revenue Operations
Specialist to join our corporate team in Lafayette, Louisiana. This position
plays a critical role in supporting the revenue cycle by ensuring accurate
field-ticket processing, invoice generation, purchase-order reconciliation, and
customer billing administration. The ideal candidate will thrive in a fast-paced
environment, possess strong analytical and communication skills, and coordinate
effectively with field operations, customers, and vendors.
This role serves as a key liaison between operations, accounting, and customers
to ensure timely and accurate billing, payment processing, and operational
support.
Essential Duties and Responsibilities
Revenue & Billing Operations
* Review, verify, and process field tickets for accuracy and completeness.
* Create and submit customer invoices in a timely manner.
* Manage OpenInvoice and customer ticketing systems, ensuring compliance with
customer requirements.
* Track invoice status and resolve billing discrepancies.
* Monitor open tickets and coordinate with field personnel to obtain missing
documentation.
Purchase Order & Reconciliation Support
* Reconcile purchase orders against field tickets and invoices.
* Verify pricing, quantities, and supporting documentation.
* Investigate and resolve PO discrepancies with customers and operations teams.
* Maintain accurate records of billing and reconciliation activities.
Accounts Receivable Support
* Assist with collections and follow-up on outstanding invoices.
* Work with customers to resolve payment delays and invoice disputes.
* Support month-end revenue reporting and documentation requirements.
* Maintain customer account records and billing files.
Vendor & Customer Coordination
* Communicate with vendors and customers regarding invoice status,
documentation requests, and billing issues.
* Coordinate with district operations teams to ensure timely submission of
tickets and supporting documents.
* Build strong working relationships with internal and external stakeholders.
Operational & Administrative Support
* Coordinate district travel arrangements and logistics as needed.
* Assist with operational reporting and administrative projects.
* Support special initiatives related to process improvement and revenue
optimization.
* Perform other duties as assigned.
Qualifications
Education & Experience
* Associate's degree in Business, Accounting, Finance, or a related field
preferred.
* Minimum of 2 years of experience in billing, accounts receivable, operations
support, revenue management, or a related role.
* Experience within the oilfield services, industrial services, construction,
or energy industry is preferred.
* Experience with OpenInvoice or similar customer invoicing platforms is highly
preferred.
Knowledge, Skills & Abilities
* Strong attention to detail and accuracy.
* Excellent organizational and time-management skills.
* Ability to manage multiple priorities and meet deadlines.
* Strong problem-solving and analytical abilities.
* Effective written and verbal communication skills.
* Proficiency in Microsoft Office Suite, particularly Excel.
* Ability to work collaboratively across departments and with external
customers.
* Experience with ERP systems and billing software is a plus.
Why Join Spartan?
At Spartan, we value teamwork, accountability, and operational excellence. This
position offers an opportunity to make a direct impact on revenue generation,
customer satisfaction, and business performance while working alongside a
dedicated team in a growing organization.
Spartan is an Equal Opportunity Employer.
Somos un empleador con igualdad de oportunidades y todos los candidatos
calificados recibirán consideración por el empleo sin distinción de raza, color,
religión, sexo, origen nacional, estado de discapacidad, estado de veterano
protegido o cualquier otra característica protegida por la ley.