Revenue Operations Specialists
Lafayette, Louisiana
FULL_TIME |
Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance REVENUE OPERATIONS SPECIALIST Location: Lafayette, LA (Corporate Office) Schedule: Monday – Friday, Onsite Department: Operations / Finance Reports To: Revenue Operations Manager Position Summary Spartan is seeking a detail-oriented and highly organized Revenue Operations Specialist to join our corporate team in Lafayette, Louisiana. This position plays a critical role in supporting the revenue cycle by ensuring accurate field-ticket processing, invoice generation, purchase-order reconciliation, and customer billing administration. The ideal candidate will thrive in a fast-paced environment, possess strong analytical and communication skills, and coordinate effectively with field operations, customers, and vendors. This role serves as a key liaison between operations, accounting, and customers to ensure timely and accurate billing, payment processing, and operational support. Essential Duties and Responsibilities Revenue & Billing Operations * Review, verify, and process field tickets for accuracy and completeness. * Create and submit customer invoices in a timely manner. * Manage OpenInvoice and customer ticketing systems, ensuring compliance with customer requirements. * Track invoice status and resolve billing discrepancies. * Monitor open tickets and coordinate with field personnel to obtain missing documentation. Purchase Order & Reconciliation Support * Reconcile purchase orders against field tickets and invoices. * Verify pricing, quantities, and supporting documentation. * Investigate and resolve PO discrepancies with customers and operations teams. * Maintain accurate records of billing and reconciliation activities. Accounts Receivable Support * Assist with collections and follow-up on outstanding invoices. * Work with customers to resolve payment delays and invoice disputes. * Support month-end revenue reporting and documentation requirements. * Maintain customer account records and billing files. Vendor & Customer Coordination * Communicate with vendors and customers regarding invoice status, documentation requests, and billing issues. * Coordinate with district operations teams to ensure timely submission of tickets and supporting documents. * Build strong working relationships with internal and external stakeholders. Operational & Administrative Support * Coordinate district travel arrangements and logistics as needed. * Assist with operational reporting and administrative projects. * Support special initiatives related to process improvement and revenue optimization. * Perform other duties as assigned. Qualifications Education & Experience * Associate's degree in Business, Accounting, Finance, or a related field preferred. * Minimum of 2 years of experience in billing, accounts receivable, operations support, revenue management, or a related role. * Experience within the oilfield services, industrial services, construction, or energy industry is preferred. * Experience with OpenInvoice or similar customer invoicing platforms is highly preferred. Knowledge, Skills & Abilities * Strong attention to detail and accuracy. * Excellent organizational and time-management skills. * Ability to manage multiple priorities and meet deadlines. * Strong problem-solving and analytical abilities. * Effective written and verbal communication skills. * Proficiency in Microsoft Office Suite, particularly Excel. * Ability to work collaboratively across departments and with external customers. * Experience with ERP systems and billing software is a plus. Why Join Spartan? At Spartan, we value teamwork, accountability, and operational excellence. This position offers an opportunity to make a direct impact on revenue generation, customer satisfaction, and business performance while working alongside a dedicated team in a growing organization. Spartan is an Equal Opportunity Employer. Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.