Overview
PACE Supply is seeking a driven, self-motivated sales professional to join our dynamic Oahu team as an Account Manager!
In this role, you will be responsible for driving profitable sales growth through strategic account management, business development, and the cultivation of strong customer relationships within an assigned territory. As the primary customer-facing sales representative, you will identify and develop new business opportunities, expand existing accounts, increase market share, protect margins, and deliver exceptional service and support. Successful Account Managers are proactive, results-oriented professionals who operate with urgency, professionalism, accountability, and a customer-first mindset. They collaborate closely with branch operations, inside sales teams, divisional specialists, and vendor partners to provide value-added solutions that strengthen customer relationships and drive business growth. This is a field-based sales position that requires regular customer engagement, strong communication and relationship-building skills, self-discipline, and a passion for growing both new and existing business.
Success in this role is measured through:
Sales growth
Gross profit performance
New account development
Share of wallet growth
Customer retention
Quote follow-up and conversion
Cross-divisional sales growth
Territory activity and engagement
Consistency and execution
Join an employee-owned company where your contributions directly impact our success and your future.
Apply Today!
Responsibilities
Customer Development & Sales Growth
Develop and maintain strong relationships with contractors, business owners, estimators, purchasing agents, and field personnel
Grow sales, gross profit, and market share within assigned accounts and territory
Identify and pursue new business opportunities through prospecting and cold calling
Increase customer penetration across all PACE Supply divisions and product categories
Conduct strategic sales calls focused on customer needs, operational challenges, and business opportunities
Educate customers on products, pricing, market conditions, and available solutions
Partner with vendors and internal teams to deliver value-added support and solutions
Account Ownership & Customer Support
Serve as the primary point of contact for assigned accounts
Build long-term customer loyalty through responsiveness, consistency, and follow-through
Follow up on quotes, bids, and opportunities with urgency and professionalism
Coordinate internally to resolve customer concerns and service issues
Monitor competitive activity, account risk, and retention opportunities
Territory & Operational Management
Effectively manage territory planning, scheduling, and sales activity
Maintain accurate customer notes, pipeline visibility, and account updates
Support pricing matrix and communicate pricing updates appropriately
Coordinate with purchasing and operations teams regarding inventory and fulfillment challenges
Complete sales call log report and communication updates in a timely manner
Continuous Improvement & Market Awareness
Develop strong product, industry, and market knowledge
Stay informed on competitive activity, pricing pressures, and industry trends
Continuously improve sales effectiveness, communication, and customer engagement skills
Contribute market feedback and growth opportunities to leadership
Qualifications
Minimum Qualifications
An equivalent combination of education and relevant experience may be considered.
High school diploma or equivalent credential required.
1+ year of sales, distribution, construction, or related industry experience
Strong communication and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office and basic computer systems
Valid driver’s license with ability to travel throughout assigned territory
Preferred Qualifications
3+ years of plumbing, HVAC, or wholesale distribution sales experience
Experience working with contractors and trade professionals
Product and application knowledge within the plumbing or mechanical industry
Proven success in account growth and business development
CRM and sales reporting experience
Understanding of pricing strategy and market competitiveness
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.
Work Environment
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to California employment regulations.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Work Environment
Frequent driving and travel throughout assigned territory
Combination of field sales, branch interaction, and administrative work
Standing, walking, lifting, and computer usage throughout the day
Ability to lift up to 50 pounds
Fast-paced and customer-driven environment
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
REMOTE
*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.