We are seeking a highly organized and proactive Loan Coordinator to work in-office and support the daily operations of our mortgage branch. This individual will play a key role in driving branch loan pipelines, ensuring smooth workflow management, and providing operational support to Branch Managers, Regional Managers, and Loan Officers. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced, team-oriented environment. KEY RESPONSIBILITIES * Manage and monitor branch loan pipelines from application through closing. * Coordinate with Loan Officers, Processors, Underwriters, Escrow, and Title partners to help ensure loans move efficiently through the process. * Assist Branch Managers and Regional Managers with day-to-day branch operations and administrative functions. * Track loan milestones and proactively follow up on outstanding conditions, documentation, and deadlines. * Maintain accurate loan records and ensure files are organized and compliant with company policies. * Prepare and distribute pipeline, production, and operational reports as requested. * Serve as a point of contact for borrowers, referral partners, and internal team members regarding loan status updates. * Help identify process improvements that increase efficiency and support branch growth. * Coordinate meetings, training sessions, and branch communications. * Support leadership with special projects and other duties as assigned. QUALIFICATIONS REQUIRED * High school diploma or equivalent. * Strong organizational, communication, and multitasking skills. * Proficiency in Microsoft Office Suite and mortgage-related software systems. * Ability to prioritize tasks and meet deadlines in a fast-paced environment. * Professional demeanor and strong customer service skills. PREFERRED * Bachelor's degree or college coursework preferred. * Previous experience in mortgage lending, banking, loan processing, loan coordination, or financial services. * Familiarity with mortgage loan products, loan origination systems, and lending guidelines. SKILLS & COMPETENCIES * Strong attention to detail * Excellent follow-up and time management * Problem-solving abilities * Team-oriented mindset * Ability to manage multiple priorities simultaneously * Strong verbal and written communication skills This in-office position is critical to the success of the branch by helping drive loan pipeline performance, supporting leadership, and ensuring efficient day-to-day operations. The Loan Coordinator will work closely with Branch and Regional Management to help achieve production goals and deliver an exceptional customer experience.