Specialist, Employee Relations (Regular, Full-time)
People & Culture
Reporting to the Vice President of People & Culture, the Employee Relations
Specialist plays a key role in fostering a positive and respectful work
environment at LACMA. This position is responsible for addressing employee
concerns, conducting thorough investigations into workplace issues, including
complaints and disciplinary matters, and ensuring consistent application of
policies, through clear communication, conflict resolution, and proactive
people-first strategies. Working within the People & Culture team, the
specialist partners with leadership and staff to support LACMA’s commitment to
collaboration, professionalism and respectful treatment of others in all aspects
of employment.
Responsibilities:
* Manages employee relations for assigned client groups within the Museum,
including job description updates, performance management, investigations,
and disciplinary actions
* Serves as a trusted point of contact for staff regarding workplace concerns,
conflict resolution, and policy interpretation
* Conducts and documents investigations in a thorough, timely, and impartial
manner, maintaining accurate records of employee relations cases and outcomes
* Provides guidance and training to managers and supervisors on effective
coaching, corrective action, and conflict resolution
* Develops and tracks employee relations metrics
* Tracks employee inquiries and analyzes trends, and recommends proactive
strategies to enhance workplace morale and organizational culture
* Researches and recommends best practices for workplace conflict mediation and
resolution
* Recommends plan to develop and improve People & Culture service KPIs
* Supports AVP with LACMA’s Management Training Series
* Compiles resources for management coaching
* Supports the development and administration of policies and procedures in
alignment with LACMA's employee engagement goals and contributes to a
positive and inclusive workplace culture
* Ensures compliance with federal, state, and local employment laws and
regulations
* Duties, responsibilities and activities may change or new ones may be
assigned at any time with or without notice.
Benefits:
* The expected annual salary for this Los Angeles, CA-based position is
$70,000.00- $75,000.00, subject to change, and the position is eligible for
LACMA’s comprehensive benefits package, including pension plan.
* LACMA is committed to providing its employees with valuable and competitive
benefits as a core part of a strong overall employee experience.
Qualifications:
* Bachelor’s degree in Human Resources, Business Administration, Psychology, or
related field (or equivalent experience).
* PHR, SHRM-CP, or relevant HR certification
* Minimum 3 years of experience in the human resources field, with a strong
focus on employee relations.
* Strong knowledge of California labor and employment laws and HR best
practices
* Demonstrated ability to manage sensitive matters with empathy, discretion,
and professionalism.
* Experience with conflict resolution, coaching, and conducting workplace
investigations.
* Strong interpersonal and communication skills, and a collaborative mindset
* Experience working with diverse employee populations