With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Courtesy Patrol Supervisor in Tucson, Arizona. What you’ll do:  The Courtesy Patrol Supervisor provides a courteous, visible and reassuring presence for members and guests. This position schedules, delegates, directs and supervises the work of the courtesy patrol staff.    Your job will include:  * Interview candidates, train new employees, conduct performance reviews and recommend disciplinary actions and terminations in conjunction with managers and the Human Resources department.  * Conduct multiple property patrols each day.  * Communicate with the Resort Manager every day to receive an update on potential issues and review patrol logs from the previous shift.  * Prepare a daily patrol log of critical situations for management review.  * Respond to all after-hours calls in a timely manner.  * Complete incident reports and take photos when necessary.  * Secure and lock amenities and common area buildings at designated closing times.  * Monitor exterior lights and report outages to the Resort Manager.  * Maintain communication with the local police department and Resort Manager and call 911 in the event of an emergency.  * Maintain strict confidentiality with respect to sensitive company, personnel and member/guest information.    Experience & skills you’ll need:  * High school diploma, or the equivalent combination of education and experience.  * 3+ years of customer service experience, preferably in an RV business environment.  * Experience working with a financial receivables and reservation systems.  * Solid computer skills.  * Exceptional communications, customer service and problem-solving skills.  * Ability to lift and/or move up to 50 pounds on an occasional basis.  In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at www.equitylifestyleproperties.com [http://www.equitylifestyleproperties.com/] for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.