THANK YOU FOR YOUR INTEREST IN BECOMING PART OF THE OAKLAWN TEAM. WE HAVE AN
EXTRAORDINARY LEGACY. WE ARE A FAMILY WITH STRONG CORE VALUES, PROVIDING A NEW
LEVEL OF EXCITEMENT FOR OUR GUESTS AND TEAM MEMBERS AS WE ASPIRE TO BE ARKANSAS'
EMPLOYER OF CHOICE.
We are currently seeking a talented individual to become a Spa Massage
Therapist. An individual could be successful if they possess the following.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
* Adheres to policies of Oaklawn.
* Performs massage and body services that meet the established guidelines for
the type of service offering and that fulfill guest expectations.
* Performs all treatments on services menu based upon current licensure.
* Assesses contraindications of guest that may prevent service from taking
place.
* Meets the needs of the guest at all times throughout the service.
* Understands and uses universal precautions when providing services.
* Cleans and disinfects all equipment on a daily basis.
* Maintains the highest level of product knowledge and has complete knowledge
of all spa service presently offered. Understands the ingredients in products
and can explain their benefits to guests. Answers guests' questions in a
knowledgeable and professional manner.
* Recommends products for home use.
* Suggests to guests other beneficial treatments offered in the spa.
* Begins and ends all treatments on time.
* Works assigned schedule and arrives and departs from their shift on time.
* Ensures that work areas are clean and set according to procedures.
* Informs Spa Director or other management personnel about product needs.
* Creates and maintains client cards and treatment notes, when appropriate.
* Completes all assigned side work.
* Attends all scheduled meetings.
* Attends scheduled professional trainings.
* Reports any incidents or accidents to a member of the management team.
* Other duties as assigned.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
functions. Must be at least 21 years of age.
* High School Diploma or GED.
* Valid state license in massage therapy or other credentials required by the
state.
* Previous massage and body work experience.
* Customer service experience, preferably in a spa.
* Must be able to build rapport with guest.
* Ability to explain various treatments/services to guests.
* Excellent customer service skills and work ethic.
* Efficient, well organized, and able to handle a variety of duties
simultaneously.
* Energetic, enthusiastic, and motivational.
* Professional manner, discretion, and appearance.
* Good verbal and written skills.
* Strong team player.
* A comfort level with product recommendation.
* Availability When Facility Is Open: This could include nights, weekends, and
holidays.
* Ability to stand for long periods.
* Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds
of force frequently, and/or up to 10 pounds of constantly to move objects.
* The employee may occasionally lift and/or move up to 25 pounds.
* This position requires the following abilities: balancing, kneeling,
crouching, reaching, standing, walking, pushing, pulling, lifting, fingering,
grasping, tactile sense, repetitive motions, seeing, hearing, talking, and
visual acuity.
* The employee will be required to operate the following tools: massage oils
and lotions, hot stones, hot cabbie, hand towels, eye masks, body treatment
products, hot packs, mud, salts, paraffin heaters, and disinfectants.
* Work conditions include exposure to odors, fumes, and vibrations. For those
working in a facility with a hammam, this would include working with water
and steam in hot temperatures.
SUPERVISORY RESPONSIBILITIES
This job does not have any supervisory responsibilities
LANGUAGE SKILLS
Ability to read and interpret documents in English, such as safety rules,
operating and maintenance instructions and procedure manuals. Ability to read
and communicate verbally in English. Written communication skills in in English
may also be required.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished
in written, oral, or diagram form. Ability to deal with problems involving
several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Employee must be able to qualify for licenses and permits required by federal,
state and local regulations.
OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER.
It is Oaklawn's intent to provide a drug-free, healthy, safe and secure
environment for our Team Members. All applicants must complete a pre-employment
drug screen and background check.