The Rose Gaming Resort is a $480 million gaming and entertainment complex
destination, located alongside I-95 in Dumfries, Virginia. Along with exciting
gaming action, The Rose Gaming Resort provides a luxury hotel, eight bars and
restaurants, a space for meetings and events, 50,000+ square foot gaming space
and over 1,650 Historical Horse Racing machines, and over 80 acres of green
space. The Rose Gaming Resort generates an estimated $35.5 million in annual tax
revenues and employs more than 500 team members.
JOB SUMMARY
The Food & Beverage Host is responsible for you will be the friendly face of our
organization, providing excellent customer service and creating an inviting
atmosphere for our guests. Your main goal is to provide a positive experience
for both our guests and team members. Your strong organizational skills and
attention to detail will ensure that the establishment runs smoothly and
efficiently. In addition, you will be responsible for maintaining a clean and
organized front-of-house area.
Compensation: $16 per hour
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Take reservations, set up room seating chart and room flow to accommodate
daily needs for guests.
* Greet guests and show them to dining tables.
* Present menu & wine menu, information regarding specials, soup and introduce
server.
* Take orders and enter orders into the system, collect and record payments.
* Inspect dining and serving areas to ensure cleanliness and proper setup.
* Speak with guests to ensure satisfaction with food and service, respond to
complaints, and thank guests as they are leaving.
* Answer restaurant telephone line during assigned hours of operation.
* Other duties as assigned.
REQUIRED SKILLS AND ABILITIES
* Attend required training sessions offered by the Company.
* Obtain and retain required license(s).
* Perform the duties described in compliance with local laws and regulations.
* Take the necessary steps to ensure minors are not allowed to gamble or loiter
in gambling areas, drink alcoholic beverages, or purchase tobacco.
* Have knowledge of the ordinances, regulations, laws, policies, and procedures
relating to the Team Member’s department.
* Have knowledge of the Property’s programs to address problem gaming.
* Report any acts of wrongdoing of which the Team Member may have knowledge.
EDUCATION AND EXPERIENCE
* Must be at least eighteen (18) years of age.
* Six months fast food service or restaurant service experience OR equivalent
combination of education and experience.
* The ability to lift, push and pull up to 25-50 pounds.
Certificates, Licenses, and Registrations: Virginia Racing Commission License
Valid Driver’s License with a minimum of three (3) years driving
experience.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions. While performing the duties of this job, the
employee is frequently required to sit or stand; walk; use hands to finger
reach, handle, or feel objects, tools, or controls; reach with hands and arms;
climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The
employee may also be required to lift, push, and pull up to 25lbs. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions. The noise level in the work environment is usually
moderate to loud. The employee is subjected to circulate throughout the assigned
areas, including the smoking area, actively observing players and functioning of
machines.
A review of this description has excluded the marginal functions of this job
which are incidental to the performance of fundamental job duties. All duties or
requirements are essential job functions. This job description in no way states
or implies that these are the only duties to be performed by the employee
occupying this position. Employees will be expected to follow any other
job-related instruction and to perform any other job-related duties requested by
their supervisor. This document does not create an employment contract, implied
or otherwise, other than an “at-will” employment relationship.
All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, or disability.