OVERALL JOB SUMMARY
Provides convenient and affordable pet health and wellness products and
veterinary services to pets and their families through retail and ecommerce
channels across the country. This position will report into the VIP Petcare
team. Part- and Full- Time Positions Available.
ESSENTIAL DUTIES AND RESPONSIBILITIES (MIN 5%)
• Collect payment, dispense and label medication, and review discharge
paperwork with pet parents
• Safely restrain / hold pets for wellness procedures including vaccines,
nail trims and microchipping
• Collect and prepare blood and fecal samples for laboratory testing
• Drive vans to and from clinics responsibly; load and unload the vans upon
arrival and departure (Community Clinics)
• Make recommendations for services and products to every pet, every time,
based on the pet’s lifestyle and an understanding of canine and feline diseases
• Maintain a clean and sanitary work environment by disinfecting surfaces and
equipment between each pet
• Ability to execute inventory processes by maintaining accurate product
counts and managing expiration dates for vaccines and products
• Promote a culture of safety in your clinic and live our values while
reinforcing our brand promise with pet parents, partners, and team members
• Provide customer service to pet parents by answering questions and
assisting them through the clinic process
• Achieve goals as set by your manager including dollars per pet, pets per
clinic, preferred product and microchips sold
• Scan pets for microchips
• Prepare canine and feline vaccines
• Establish and maintain effective relationships with pet parents and
partners
• Other duties as assigned
REQUIRED QUALIFICATIONS
Experience: Must be 18 years of age or older with a valid driver’s license and
VIP Petcare Pass MVR Check with reliable transportation to and from work.
Previous customer service sales experience.
Education: High School Diploma or equivalent required
PREFERRED KNOWLEDGE, SKILLS OR ABILITIES
• Present professional appearance and positive conduct
• Punctuality and dependability highly valued
• Navigate computer software (iPad, Bluetooth devices and more)
• Strong organizational, problem-solving, and analytical skills
• Ability to work within a team to meet team goals and objectives
• Comfort level in approaching host location’s customers to educate about our
clinics
• Ability to adapt to changing priorities
WORKING CONDITIONS
* Must be able to drive a company vehicle for long hours and in various terrain
and weather conditions. Portion of workday spent in vehicle. (Mobile Vet
Service - Community Clinics)
* Some outdoor clinic work and activities may be necessary
* Must be able to work for prolonged periods of time in the field, including
12–14-hour days
* Must be able to work weekends, varied weekdays and times, occasional
overnights
PHYSICAL REQUIREMENTS
* Sitting
* Standing (not walking)
* Walking
* Kneeling/Stooping/Bending
* Driving a vehicle
* Lifting up to 10 pounds
* Lifting up to 20 pounds
* Lifting up to 50 pounds
DISCLAIMER
This job description represents an overview of the responsibilities for the
above referenced position. It is not intended to represent a comprehensive list
of responsibilities. A team member should perform all duties as assigned by
his/ her supervisor.
COMPANY INFO
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart
of our success. Their dedication, passion, and hard work drive everything we do,
and we are committed to supporting them with a comprehensive and accessible
total reward package. We understand the evolving needs of our Team Members and
their families, and we strive to offer meaningful, competitive, and sustainable
benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including
company-paid life and disability insurance, paid parental leave, tuition
reimbursement, and family planning resources such as adoption and surrogacy
assistance, for all full-time Team Members and all part-time Team Members. Part
time new hires gain eligibility for TSC Benefits by averaging at least 15 hours
per week during their 90-day lookback period. The lookback period starts the
first of the month following the date of hire. If the 15-hour requirement was
met, the benefits eligibility date will be the first day of the month following
4 months of continuous service.
Please visit this link
[https://www.tractorsupply.careers/content/Our-Benefits/?locale=en_US] for more
specific information about the benefits and leave policies applicable to the
position you’re applying for. #VIPPetcare