Pay: $100000 per year - $100000 per year
The Director of Aquatics is responsible for directing all aspects of aquatics
services and programming including but not limited to operations, planning,
budgeting, staffing and payroll. Senior level position, which must ensure guest
and employee satisfaction is achieved while maintaining profitability within the
aquatics function.
Essential Duties & Responsibilities
* Develop detailed, realistic, and comprehensive plans that support
organizational objectives, effectively allocating resources and time across
groups or departments
* Fiscal and budgetary management of aquatic operations including creating and
maintaining departmental budgets, forecasts, and financial reports as needed;
reviewing and approving all purchases for the department
* Participate and collaborate on cross-functional teams in order to effectively
coordinate resort activities
* Monitor, manage and respond to guest comments and proactively addressing
guest comments with operational resolutions
* Conduct investigative actions with guests, where necessary, for guest service
and liability claims
* Develop, implement, and monitor schedules for the waterpark operation
* Recruiting, hiring, training, and evaluating team member performance against
standards; including evaluation of compensation changes
* Plan and implement staff training and development programs within the
department
* Participates in the Manager-On-Duty (MOD) program and executes duties
* Describes and assign responsibility and authority for the operation of the
department
* Monitor mechanical equipment and reports any problems to Engineering for
repair by submitting work orders for repairs immediately to ensure effective
waterpark operations
* Serve on resort Executive Committee to represent the interests of the
waterpark and safety programs
* Enforce policies and procedures; maintain a working knowledge of general and
departmental safety procedures. Attends safety training programs and
in-service education as required
* Oversee Risk Management and Safety programs
Required Qualifications & Skills
* High School diploma or GED
* Experience creating and maintaining documents with Microsoft Office (Word,
PowerPoint, Excel)
* Minimum of 3 years experience managing large aquatics department with various
waterpark attractions
* Ellis & Associates (E&A) International Lifeguard Training Program license
* E&A Instructor License (or must be obtained if hired)
* Experience in First Aid, CPR, and AED
* Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) license
* Willingness to work flexible schedule including nights, weekends, and/or
Holidays as needed
Desired Qualifications & Traits
* College Degree
* Emergency Medical Technician or other medical background
* Demonstrated ability to effectively resolve conflict
* Committed to comprehensive and in-depth analysis, planning, and
implementation of every work effort
* Projects a positive public relations image to team members and guests.
* Ability to motivate diverse groups to achieve extraordinary goals and
overcome challenges
Physical Requirements
* Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from the bottom of
pool
* Sit or stand for extended periods of time.
* Extended exposure to hot and humid environments.
* Climb multiple flights of stairs
Estimated Salary Range:
$100000 per year - $100000 per year annual base salary
An employee’s pay position within the salary range will be based on several
factors, including, but not limited to, relevant education, qualifications,
certifications, experience, skills, seniority, geographic location, performance,
travel requirements, revenue-based metrics, any contractual agreements, and
business or organizational needs. The range listed is just one component of
Great Wolf’s total compensation package. Other rewards may include annual
bonuses, a Paid Time Off policy, and other perks.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
* The contractor will not discharge or in any other manner discriminate against
employees or applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or applicant. However,
employees who have access to the compensation information of other employees
or applicants as a part of their essential job functions cannot disclose the
pay of other employees or applicants to individuals who do not otherwise have
access to compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an investigation,
proceeding, hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor’s legal duty to furnish
information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR
60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit
discrimination against qualified individuals based on their status as protected
veterans or individuals with disabilities, and prohibit discrimination against
all individuals based on their race, color, religion, sex, sexual orientation,
gender identity, national origin, and for inquiring about, discussing or
disclosing compensation. Moreover, these regulations require that covered prime
contractors and subcontractors take affirmative action to employ and advance in
employment individuals without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability or veteran status.