OVERALL JOB SUMMARY
This is a dynamic, hands-on role perfect for those who thrive in fast-paced
environments and want to grow in a leadership capacity while working directly
with animals and the public.This position will report into the VIP Petcare team.
Part- and Full- Time Positions Available.
ESSENTIAL DUTIES AND RESPONSIBILITIES (MIN 5%)
Oversee non-medical aspects of mobile clinic operations, ensuring a safe,
efficient, and organized clinic experience.
o Accurately document pet health information, services provided, and behavioral
notes in our clinic systems.
o Support the pet parent journey—review discharge instructions, handle payments,
and label and dispense medications.
o Safely restrain pets during routine wellness services such as vaccinations,
microchipping, and nail trims.
o Share responsibility for driving the mobile clinic van, including setup and
breakdown at each location.
o Keep the clinic clean and compliant by disinfecting surfaces and equipment
after each patient.
o Serve as a mentor and leader to Veterinary Clinic Assistants by providing
guidance, coaching, and performance feedback.
o Educate pet parents on the benefits of preventive care and recommend services
and products based on their pets’ needs.
o Track and manage inventory levels, vaccine expiration dates, and restocking of
products and supplies.
o Ensure adherence to safety protocols and represent PetIQ’s mission and values
with professionalism.
o Actively participate in scheduled leadership check-ins to support ongoing
training and development.
o Help achieve performance goals related to clinic productivity, product
recommendations, and customer satisfaction.
o Oversee clinic flow and team coordination in the field.
o Provide real-time support and mentorship to team members.
o Participate directly in clinic setup, pet handling, and customer interactions.
o Maintain consistent standards of cleanliness, safety, and professionalism.
REQUIRED QUALIFICATIONS
Experience: Previous leadership or supervisory experience, ideally in
veterinary, retail, or mobile service environments. Customer service or sales
experience, especially in fast-paced settings.
Education: High School Diploma or equivalent is required. Any suitable
combination of education and experience will be considered.
Professional Certifications: Valid Driver’s License is required
PREFERRED KNOWLEDGE, SKILLS OR ABILITIES
Valid driver’s license and willingness to drive a company vehicle to and from
clinic locations.
o Strong communication skills, a professional demeanor, and a dependable
attitude.
o Familiarity with tablets, iPads, and digital tools (e.g., Bluetooth devices,
inventory systems).
o Ability to train and motivate others while staying organized and adaptable.
Confidence in engaging with pet parents and recommending services based on pet
lifestyle and health needs.
WORKING CONDITIONS
* Exposure to cats and dogs of all sizes, breeds, and temperaments.
* Ability to work weekends, varied weekdays & times
* Must be able to work for prolonged periods of time in the field, including
12–14-hour days
PHYSICAL REQUIREMENTS
* Sitting
* Standing (not walking)
* Walking
* Kneeling/Stooping/Bending
* Ability to drive or operate a vehicle for business needs.
* Ability to frequently lift or reach merchandise overhead.
DISCLAIMER
This job description represents an overview of the responsibilities for the
above referenced position. It is not intended to represent a comprehensive list
of responsibilities. A team member should perform all duties as assigned by
his/ her supervisor.
COMPANY INFO
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart
of our success. Their dedication, passion, and hard work drive everything we do,
and we are committed to supporting them with a comprehensive and accessible
total reward package. We understand the evolving needs of our Team Members and
their families, and we strive to offer meaningful, competitive, and sustainable
benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including
company-paid life and disability insurance, paid parental leave, tuition
reimbursement, and family planning resources such as adoption and surrogacy
assistance, for all full-time Team Members and all part-time Team Members. Part
time new hires gain eligibility for TSC Benefits by averaging at least 15 hours
per week during their 90-day lookback period. The lookback period starts the
first of the month following the date of hire. If the 15-hour requirement was
met, the benefits eligibility date will be the first day of the month following
4 months of continuous service.
Please visit this link for more specific information about the benefits and
leave policies applicable to the position you’re applying for. #VIPPetcare