Job Description:
Dave & Buster’s is different from everywhere else. No two days are ever the
same. Time will fly by serving hundreds of people with flexible schedules you
can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster’s offers an attractive benefits package for many positions,
including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner’s Circle position ensures Guests' initial
impressions with Dave & Buster's are positive and welcoming. The Winner’s Circle
position requires a strong communicator who will guide our Guests through their
Midway experience.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of
food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or
unusual matters of significance and takes prompt corrective action where
necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and
communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing
multiple job functions. Smiles and greets Guests upon entering.
* Assists the Guest with all requests and answers questions as needed and makes
recommendations on items.
* Provides game assistance by promptly notifying Support Technicians or
Management as needed.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and
invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Practices proper cost controls by accurately weighing tickets and scanning
merchandise.
* Responsible for stocking, displaying and securing merchandise in all storage
areas.
* Responsible for the reconciliation of tickets and merchandise inventory.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard.
Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Winner’s Circle. Ensures all
plush and shelves are stocked, properly cleaned, and maintained.
* Properly positions and set up displays to increase Guest traffic and promote
sales.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team
Members to foster and promote a cooperative and harmonious working climate
that will be conducive to maximum Team Member morale, productivity and
efficiency/effectiveness.
* Must be at least 18 years of age.
REQUIREMENTS
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met
by a Team Member to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions. While performing the duties of this position,
the Team Member will regularly be required to:
* Be friendly and able to smile frequently.
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of
work being performed by individuals assigned to this job. They are not intended
to be an exhaustive list of all responsibilities, duties and skills required of
personnel so classified in this position.
As an equal opportunity employer, Dave & Buster’s is dedicated to our policy of
nondiscrimination in all aspects of employment, and we comply with all Federal,
State and Local laws regarding nondiscrimination.
Salary Range:
8.75
-
15
We are an equal opportunity employer and participate in E-Verify in states where
required.