**2nd shift, with flexibility to cover 3rd if needed**
Position Summary:
Production Team Leaders play a key role in helping Klosterman bake with
world-class practices, win as one team, grow our people, and serve our
customers. They embrace the consumer by producing high-quality products and
ensure operational capabilities by supporting their team in executing the
Operations Excellence Playbook. Our Production Team Leaders empower and involve
their teams to achieve key performance metrics and win the shift. They create a
compelling culture by engaging and developing their team through effective
coaching actions and expect ownership and accountability to achieve Thruput, no
waste and Shipping on-time, in-full.
Key Job Responsibilities:
* Win the shift by ensuring that that all aspects of the shift, such as
product, equipment, and processes, adhere to world-class standards for
quality, cost, efficiency, and safety
* Foster a culture of Associate engagement by respecting, including, and
empowering all Associates
* Uphold and promote our Leadership Behaviors: Embrace the Consumer, Ensure
Operational Capabilities, Empower and Involve, Engage and Develop, and Expect
Ownership and Accountability
* Identify issues, assign actions to the appropriate team member, and follow up
to ensure it was completed. Escalate issues to department leaders, as needed
* Coach Associates towards an independent, problem-solving mentality to
consistently achieve world-class standards
* Operate with a One Team mentality by collaborating across departments to
solve issues and ensure production is to schedule
* Prepare priorities for you and your team for the upcoming shift
* Communicate and coordinate important issues with the right team members to
solve issues, including cross functional partners, incoming shift team
leaders, and department leadership
* Deliver on Key Performance Indicators for People, Quality, Safety, Service,
and Cost
* Engage and develop core competencies in Associates through onboarding,
training, coaching and consistent performance feedback
* Achieve all safety goals. Deliver on safety awareness programs in order to
eliminate unsafe acts and conditions that contribute to workplace injuries.
Comply with workplace standards, company policies and government regulations.
* Ensure product quality, advising others on necessary formula and process
adjustments to ensure product runs within specification
* Lead the team of associates to serve sales by achieving production schedule
attainment, KPIs for thruput, damaged product and shipping on time, in full.
* Ensure cost efficiency by reducing waste, decreasing down time, and
overseeing appropriate staff scheduling
Key Behavioral Competencies:
* Operational Execution: This role requires the ability to think about business
needs, set data-based priorities, and build plans with their associates,
fellow Team Leaders and their Department Leader to achieve improved business
KPIs. The ideal candidate will possess strong organizational, planning,
communication, and leadership skills. They will have the ability to
effectively coordinate and manage operational activities, ensuring efficient
workflows, clear communication channels, and successful execution of tasks
and projects.
* Set the Standard: This role has overall responsibility for universal
achievement of Operations Excellence standards and practices for their team.
The ideal candidate must be able to work a flexible schedule, including
weekends and holidays, to accommodate operational needs. They will possess
the ability to read English and follow written procedures accurately,
ensuring compliance with established guidelines and protocols. Additionally,
they will have the ability to work off ground level with proper safety
equipment, demonstrating a strong commitment to safety practices. They will
also be able to work in a non-air-conditioned environment, adapting to
various working conditions and environments as required.
* Driving our Culture: Our values and culture are what make our company
different. It is critical that the Team Leader builds a culture of continuous
improvement and operational excellence, providing consistent leadership in
working with bakery leadership and associates while emphasizing teamwork and
collaboration that leads to high-quality products, high associate engagement,
and successful financial results. The ideal candidate will be a team-oriented
person, fostering a collaborative and supportive environment where
individuals work together towards common goals. They will value and promote
teamwork, encouraging open communication and active participation from all
team members.
* Be a Change Leader: Drive the realization of Operations Excellence efforts
across their team. Utilize strong decision-making skills and flexibility in
order to drive sustainable operational initiatives and process improvement
activities, and provide the necessary leadership to promote change throughout
their team. The ideal candidate will possess a strong willingness to learn
new skills and adapt to changing circumstances. They will embrace new
challenges, seek opportunities for growth, and inspire others to embrace
change and continuous learning.
* Developing our Talent: While driving accountability for results, be
supportive and effective at developing individuals to assume greater levels
of responsibility and personal contribution. The ideal candidate will exhibit
leadership qualities that inspire and motivate team members. They will be
committed to talent development, providing guidance and support to
individuals to help them enhance their skills, assume greater
responsibilities, and contribute to the overall success of the team and
organization.