RESPONSIBILITIES Technical & Team Leadership * Serve as the primary technical escalation resource for complex product failures, providing hands-on troubleshooting support when standard repair methods are unsuccessful. * Perform advanced troubleshooting, repair, calibration, testing, and validation of complex electro-mechanical Power products and assemblies, including component-level diagnostics and system verification utilizing electrical, mechanical, hydraulic, pneumatic, and other diagnostic techniques as applicable. * Troubleshoot interactions between assemblies, subassemblies, firmware, software, and hardware to identify and resolve system-level failures. * Achieve daily repair output targets and production goals while maintaining quality and safety standards. * Monitor daily workflow and report production output, repair status, and schedule performance. * Coordinate repair priorities to ensure customer commitments and production schedules are met. * Determine labor assignments and shift resources as necessary to address workload fluctuations and production requirements. * Validate repairs through comprehensive functional testing, calibration, tuning, and final system verification prior to release. * Ensure employees accurately utilize SAP user status fields to record the location and status of RMA units throughout the repair process. * Ensure advanced test equipment remains operational, properly maintained, and calibrated in accordance with company and industry requirements. * Maintain accurate shop floor inventory and support inventory control initiatives. * Monitor the availability and status of sub-assemblies, modules, and printed circuit boards required to complete repair builds. * Promote and enforce First-In, First-Out (FIFO) material and workflow practices whenever possible. * Provide daily direction, technical guidance, and support to technicians and repair personnel. * Monitor and report employee attendance and staffing availability. * Support employee cross-training initiatives and maintain training matrix documentation. * Coach, mentor, and provide advanced technical guidance to technicians while supporting skill development, troubleshooting capability, and cross-training initiatives. * Conduct monthly employee evaluations and performance discussions. * Address employee performance and behavioral concerns in a timely and professional manner while partnering with management and Human Resources as appropriate. * Develop, document, and improve troubleshooting methods, repair procedures, and technical work instructions for recurring or emerging product failures. * Partner with Production Engineering, Manufacturing Engineering, Quality, and Product Support to resolve complex technical issues, improve repair methods, and enhance overall product reliability. Continuous Improvement & Operational Excellence * Lead and sustain 6S initiatives throughout the repair and production areas. * Identify, correct, and prevent workplace organization, housekeeping, and safety deficiencies. * Define, document, and maintain area standards for 6S compliance and workplace organization. * Deploy Continuous Improvement Process (CIP) activities and collaborate with team members to execute improvement projects. * Drive process standardization, efficiency improvements, waste reduction, and workflow optimization. * Prepare and submit reports related to continuous improvement activities and project outcomes. * Conduct and document Workplace Guidelines Checklists, 6S Audits, and Daily Leader Standard Work activities. QUALIFICATIONS * Associate degree in Electronics, Engineering Technology, Manufacturing, or  relevant work experience. * Minimum 8+ years of experience in electronics manufacturing, repair operations, or related technical environments. * Advanced knowledge of analog and digital electronics, electro-mechanical systems, circuit analysis, power electronics, system integration, diagnostics, troubleshooting, and repair processes. * Working knowledge of SAP or equivalent ERP systems for production and inventory tracking. * Ability to coordinate resources, prioritize work, and manage multiple responsibilities in a fast-paced environment. * Ability to work effectively with Engineering, Quality, Supply Chain, Manufacturing, and Operations teams. * Demonstrated ability to diagnose and repair complex system-level failures where standard troubleshooting procedures may not exist. * Proficiency using oscilloscopes, digital multimeters, power analyzers, signal generators, and other advanced diagnostic equipment. * Excellent verbal, written, and interpersonal communication skills. Preferred  Qualification * Strong leadership, coaching, and employee development skills. * Expert ability to interpret schematics, wiring diagrams, assembly drawings, specifications, and engineering documentation. * Demonstrated ability to identify recurring product issues and recommend improvements to repair processes, documentation, and manufacturing practices