**This position is eligible for a $1,000 sign-on bonus!**
Great teams make the #Best8Hours of your day. At Seneca Resorts & Casinos, we
work hard, celebrate often, and build a culture people actually want to be part
of.
The Production Cook is responsible for cooking and preparing a variety of menu
items. The Production Cook must be able to follow recipes and be accountable for
daily food productions. All duties are to be performed within the guidelines of
the Seneca Gaming Corporation’s policies and procedures, Internal Control
Standards and objectives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Rotate between cooking stations and restaurants in hot temperature areas –
each responsible for specific food items and each using particular cooking
devices including continually refilling and replacing pans with specified
garnish in steam table.
2. Must have command of all stations of the kitchen, i.e. roast, fry, pasta,
vegetable, grill, pantry, breakfast, sauté and high volume quantity cooking.
3. Maintain proper food temperatures in accordance with regulatory and/or
ServSafe standards.
4. Properly label, date & rotate all products to ensure safe keeping and
sanitation.
5. Require knowledge of recipes, equipment operation, and cooking and
preparation techniques.
6. Review production schedule to determine food requirements including
variety and quantity of food preparation.
7. Assemble supplies and equipment needed for daily cooking activities.
8. Follow production sheets and other records as required.
9. Regulate temperatures of ovens, broilers and grills.
10. Use a variety of pots, pans, and equipment to prepare food.
11. Ability to work in harmony with others under a strenuous environment.
12. Report to work well-groomed in full uniform and on time with badge on
upper left side of uniform.
13. Provide prompt, friendly, and courteous service of food and beverage to
all our guests.
14. Be hospitable, friendly, and polite with all guests, co-workers, and
management using positive body language.
15. Maintain a current understanding of all policy and guidelines regarding
information security including the Seneca Gaming Corporation Acceptable Use
Policy. Understand and comply with all information security policies and
procedures at all times.
16. Provide exceptional customer service to all patrons and communicate in a
pleasant, friendly and professional manner at all times. Maintain a
professional work environment with supervisors, managers and staff.
17. Meet the attendance guidelines of the job and adhere to regulatory,
departmental and company policies.
18. Must complete all required SGC Training programs within nine (9) months
from commencement of employment.
19. Attend all necessary meetings.
20. Duties, responsibilities, requirements and expectations pertaining to
this job are subject to change as needed. Hours are determined by a 24-hour
schedule.
QUALIFICATIONS/REQUIREMENTS:
Education/Experience:
1. Must be 18 years of age or older upon employment.
2. High school diploma or equivalent required. Culinary education/experience
preferred.
3. Two (2) years of intermediate cooking skills required.
4. Previous customer service experience required.
Language Skills and Reasoning Ability:
1. Must possess excellent communication skills, including the ability to
read, write and speak effectively to employees as well as customers.
2. Must have the ability to deal effectively and interact well with the
customers and employees.
3. Must have the ability to resolve problems/conflicts in a diplomatic and
tactful manner.
Physical Requirements and Work Environment:
The physical demands and work environment characteristics described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions. The
noise level in the work environment is usually moderately loud. When on the
casino floor, the noise levels increase to loud. Must be able to work in an
environment where smoking is permitted.
1. Must be able to stand, walk and move through all areas of the casino F&B
Operation.
2. Maintain physical stamina and proper mental attitude to work under
pressure in a fast paced, casino environment and effectively deal with
customers, management, employees, and members of the business community in all
situations.
3. Work involves moderate exposure to hot and cold temperatures and/or loud
noises.
4. Moderate physical activity is required along with the handling of objects
up to fifty (50) pounds.
5. Work environment involves some exposure to physical risk, which requires
following basic safety precautions.
SALARY STARTING RATE:
$17.92
Compensation is negotiable based on experience and education.
Each position has varying minimum qualifications. In the absence of fully
qualified candidates, some requirements may be waived.