THE·TEAM operates at the epicenter of sports, music and entertainment, serving
talent, brands and properties on a global scale. Our brands and properties
division works with iconic brands and rights holders, supporting business growth
through all marketing disciplines. We're a trusted partner to every major
league, team and venue, building meaningful connections between brands,
properties and fans.
Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more
than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong,
Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please
visit THE.TEAM [https://the.team/].
Job Overview
The Senior Manager, Client Services is an integral position within THE·TEAM’s
Experiential department, responsible for the successful delivery of agency
projects, from brief to execution. The Senior Manager, Client Services will
ensure that all of the client deliverables and project milestones are delivered
on-time, on-budget and of a quality expected by THE·TEAM and its clients.
What You'll Do
* Lead the development and execution of medium/large-scale projects with
support from an account team and oversight from an associate account
director/senior director.
* Multi-task and prioritize own work, while also coordinating with others to
meet deadlines and project milestones.
* Strategically plan workflows based upon deliverables. Understands the nuances
of how certain tasks affect others, and prioritizes those items to keep
projects moving along.
* Able to efficiently and effectively move information around the project to
keep team on track.
* Operate in an organized manner, even under tight deadlines.
* Manage day-to-day client relationships, establishing credibility and
anticipating client needs.
* Balance workload of multiple projects, overseeing up to (3) activations at
once.
* Work in a collaborative manner with all THE·TEAM account teams to ensure
flawless project delivery against the client’s objectives and agreed upon
budget.
* Ensure projects are correctly budgeted for to meet expected financial
targets.
* Develop, manage and reconcile project budgets of $500K-$1.5M.
* Understand the landscape for each client’s business/sector as well as the
context for their investments.
* Create a positive, collaborative, teamwork environment that aligns with
THE·TEAM company culture and values.
* Troubleshoot and creative problem solve throughout projects with production
and creative teams.
* Follow all project processes and procedures to uphold quality standards.
What We're Looking For
* Minimum of a Bachelor's Degree
* 4+ years relevant agency experience (preferably in the experiential, sports
or entertainment field)
* Familiarity with the motorsports/F1 and Golf spaces a major plus
* Ability to remain calm under pressure, work on multiple projects
simultaneously and achieve deadlines
* Possesses exceptional written and oral communication skills
* Capable of navigating tough issues and influencing those involved toward a
desired outcome
* Ability to foresee issues developing before they arise and develop a solution
as needed
* Must be comfortable working as an integral part of a team environment
* Continuously demonstrates solution-oriented mentality; adapts easily to
problems
* Focused and strong-minded with an ambition to help grow the company
* Leads and inspires other team members and generate positive morale
* Ability to multi-task and prioritize workload while coordinating with others
to proactively meet deadlines
* Thrives in a fast-paced environment and possess a ‘can-do’ attitude at all
times
* Strong attention to detail and highly organized
Base salary range: $68K - $85K, plus bonus potential if applicable for role.
Actual base salary is dependent on several factors including but not limited to:
market dynamics, location and region, experience, specialized skills/training
(education), level of responsibility, budgetary considerations, tenure at the
company (for current employees), etc. The salary range listed is just one
component of the total compensation package for employees. Compensation
decisions are dependent on circumstances of each role.
What We Offer
* Professional Development: Take advantage of our learning and development
programs, mentorship opportunities, and career advancement support.
* Generous Time Off: Enjoy generous paid time off and holiday allowances to
recharge and spend time with loved ones.
* Parental Leave: We provide paid parental leave to support your family during
important life events.
* Retirement Plan: 401k plan including contribution matching.
* Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage
options.
* Ancillary: Critical illness, identity protection, pet insurance, 529 plans
and more
* Commuter Benefits: Access support for travel and commuting needs, where
available
THE·TEAM does not discriminate on the basis of race, sex, color, religion, age,
national origin, marital status, disability, veteran status, genetic
information, sexual orientation, gender identity or any other reason prohibited
by law in provision of employment opportunities and benefits.
THE·TEAM does not discriminate on the basis of race, sex, color, religion, age,
national origin, marital status, disability, veteran status, genetic
information, sexual orientation, gender identity or any other reason prohibited
by law in provision of employment opportunities and benefits.