GENERAL SUMMARY:
The Personal Trainer ensures a positive customer experience, delivering great member service and Private Training, and is responsible for attaining revenue goals for Private Training and Supplements. This position requires a minimum of one weekend day.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Sales Execution on Key Metrics
• Sell and conduct private and small group training; encourage member involvement in private training.
• Accurately administer client programs (dotFIT, supplements, measurements, workouts, etc.).
• Arrive on time, prepared, and attentive for training appointments.
• Assist in revenue-generating activities (complimentary workouts, supplement booths, body fat tables, workshops).
• Achieve personal monthly revenue objectives in sessions, Personal Training, and supplement sales.
• Conduct guest tours and complete sales through the Turn-Over process when needed.
• Execute an effective prospecting strategy, including “Starter Sessions.”
• Independently schedule and manage client appointments, follow-ups, rescheduling, and cancellations, keeping scheduling records current.
Member Experience
• Focus on changing lives through Service, Science, and Sales.
• Be a brand ambassador of UFC Gym and its “Train Different” philosophy.
• Bring T.R.A.I.N. (Timely, Ready, Aware, Inspiring, Noble) to life.
• Conduct safe and effective private training sessions.
• Keep the fitness floor and training spaces organized and neat.
• Respond professionally to guests, members, and staff.
Miscellaneous
• Follow all payment transaction policies and UFC Gym Employee Handbook guidelines.
• Document daily workouts for liability (per national certification standards).
• Know the club facility and services.
• Adhere to the schedule set by the Fitness Manager.
• Attend daily 1-1 check-ins with the Fitness Manager and monthly meetings.
• Take required meal and rest breaks and clock in and out for all shifts.

ORGANIZATION RELATIONSHIPS:
The Personal Trainer reports to the Fitness Manager and may interact with all levels of management and staff in Corporate and Field offices, the clubs, and the Fitness team.

REQUIRED QUALIFICATIONS

Knowledge, Skills & Abilities:
• In-depth knowledge of Private Training, from assessment to program design.
• Able to adjust and operate all Fitness Equipment.
• Knowledge of company policies and procedures, including emergency and safety procedures.
• Strong interpersonal, communication, and customer service skills with a friendly, enthusiastic, positive attitude.
• Understands and follows oral and written instructions.
• Strong organizational, time management, and basic record-keeping skills.
• Computer proficient with basic Word and Excel skills.
• Able to set up and execute successful weekends.
Minimum Certifications/Education:
• Current dotFIT, CPR/AED, and UFC Gym-recognized certifications (or in progress).
• High school diploma or GED; 4-year degree in a related field preferred.
• USA Wrestling Copper Certified (wrestling coaches).
Minimum Experience:
• 1 year of related experience (preferred).
Physical Requirements:
• Stand for up to 8 hours a day.
• Regularly lift heavy weights, squat, bend, reach, and spot.
• Frequently lift and/or move 45+ lbs.

This description outlines the general nature of the work and is not all-inclusive; the order listed is not significant.

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