Position Overview

Providing exceptional customer service to our guests.

Key Responsibilities

• Preparing and providing services for events such as meetings, banquets, weddings, concerts, etc.
• Reading and preparing banquet spaces to event specifications prepared by leadership
• Setting up and tearing down tables, chairs, linens, flatware, glassware, dinner and drink buffets
• Serve food and beverages to guests in a timely and courteous manner
• Collaborating with culinary team and other staff to ensure seamless event execution
• Consistently adhere to dress code
• Model the Scout Oath and Law in daily interactions
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Qualifications

• Minimum age: 18+
• Preferred: Experience in events, banquets, or food and beverage operations.
• Preferred: Strong time management and prioritization skills and ability to work independently.
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements

• Ability to stand, walk, and hike up to 14 hours daily and ability to lift/move up to 50 pounds
• Complete the Annual Health and Medical Record, including height/weight guidelines
• Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55

Desired Traits

• High emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds