Position Overview

Provide unique and enriching glamping experiences for families through housekeeping and hospitality excellence.

Key Responsibilities

• Ensure all lodgings and public areas are kept clean and according to standards
• Deliver excellent quality linen cleaning, folding, and inventory. Using industrial laundry machines.
• Strip, reset, and set-up glamping tents according to housekeeping standards
• Assist with guests, check in through reservation software and prepare lodging spaces for guests
• Clean bathroom and shower facilities according to daily and weekly checklists
• Maintain grounds around camp to standard (pulling weeds, cleaning, sweeping, etc.)
• Model the Scout Oath and Law in daily interactions

• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership

• Abide by policies and procedures outlined in the SBR staff handbook

Qualifications

• Minimum age: 18+
• Required: Valid U.S. driver's license
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements

• Ability to stand, walk, and hike up to 8 hours daily and ability to lift/move up to 50 pounds
• Complete the Annual Health and Medical Record, including height/weight guidelines
• Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55

Desired Traits

• High emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds

Performance Expectations

• Contribute at least one improvement to department operations
• Receive 2 or more Staff Appreciation Cards from staff or guests
• Glamping tents flipped and cleaned in under 30 minutes