James Hardie is the industry leader in exterior home and outdoor living
solutions, with a portfolio that includes fiber cement, fiber gypsum, composite
and PVC decking and railing products. Our family of trusted brands includes
Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.
With over 8,000 employees and our U.S. operating entities headquartered in
Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and
development centers globally. Powered by a dynamic workforce, we’re united by
our purpose of Building a Better Future for All™ through sustainable innovation,
a Zero Harm culture, and a commitment to empowering our people and communities.
For more information, visit www.jameshardie.com [www.jameshardie.com].
SUMMARY
The Regional Account Manager (RAM), Exterior Products reports to the District
Sales Manager and works with a regional team of sellers. The Exteriors RAM has
the objective of owning downstream demand for exterior products within an
assigned segment. The role is responsible for defending business, gaining
customer wallet share, while driving material conversion and growing
market share, expanding premium product adoption. The role regularly executes
district plans and partners with Channel Manager and field teams to convert
demand into sustained territory growth.
Location: Boston Metro
WHAT YOU’LL DO:
Key Responsibilities:
Account Management/Business Development
* Identify opportunities to expand product adoption, increase share of wallet,
and introduce new solutions that align with customer needs.
* Defend business by maintaining strong, long‑term relationships with key
customer accounts through consistent engagement, responsiveness, and
value‑added support.
* Serve as the key partner for both assigned customers (dealers/distributors)
as well as market stakeholders (builders, architects, contractors), ensuring
partnership, satisfaction and loyalty.
* Develop structured account plans and execute growth targets for each key
account.Conduct regular business reviews with key accounts to assess goals,
performance, challenges, and future needs.
* Translate customer feedback into internal recommendations for product,
pricing, service, or process improvements.
* Maintain account profiles, activity logs, and pipeline opportunities in CRM
tools.Use data to forecast account performance, identify trends, and
prioritize actions.
Drive Demand for Exteriors Products
* Engages market stakeholders to generate downstream demand for Exteriors
products across assigned customers; enables cross-selling to support Channel
Managers.
* Builds long-term relationships through ongoing account engagement and
tailored product solutions, while driving material conversion, and supporting
other regional growth priorities.
Execute Market Segment Specialization
* Executes against defined sub-specialization (single family repair/remodel,
single family new construction, or multi-family new construction) by
partnering to provideproduct value that aligns with regional growth
objectives.
* Ability to tailor engagement and messaging to segment-specific needs.
Territory Planning/Execution
* Develops and executes district plan that translates regional priorities into
weekly/daily activity.
* Manages pipeline, targeting, and follow-up to ensure consistent execution
against demand-generation goals and adjusts approach based on performance and
market feedback
WHAT YOU’LL BRING:
Core Competencies:
* Sales Expertise: Willingness and ability to cultivate relationships, grow
networks, nurture leads, and passion to identify targets. Ability to
negotiate and collaborate with business leaders to achieve an ideal outcome.
Strong understanding of sales processes, sales funnel management, and sales
practices.
* Knowledgeable of market segmentation and go-to-market strategies.
* Familiar with Customer Relationship Management systems to aid in organization
and planning.
* Business Consultation: Strong business/financial acumen, preferably regarding
the construction industry. Understanding business (builder/dealer/installer)
financials (margins, turns, labor optimization), market opportunity and
dynamics to advise partners
for mutual growth. Flexibility to identify and attend key activities within
assigned territory while being accountable to a priority-based schedule with
prospective customers.
* Communication/Influence: Ability to influence internal and external
stakeholders and advocate for JHBP, effectively building relationships at all
levels of an organization. Able to present in front of large groups and
convey messages in a captivating manner. Familiar with key communication
tools (DISC, SLII, etc.).
* Building Products Knowledge: Familiar with of basic construction practices
with the ability to understand residential construction process. Learns James
Hardie product line, including features, applications, installation
considerations, and value drivers across
residential and commercial projects.
Candidate Requirements:
* Bachelor's degree or equivalent experience required.
* 3+ years of progressive sales experience with a high-level of organization,
discipline, and self-structure, preferably within the building products
industry.
* 1+ years of experience working with a Customer Relationship Management system
(Salesforce, HubSpot, Zoho, etc.)
* Ability to travel outside of local market up to 50% of the time.
* Valid driver’s license is required, and employment is contingent upon
maintaining a satisfactory Motor Vehicle Record that meets the Company’s
driving eligibility standard.
WHAT YOU’LL RECEIVE:
As of the date of this posting, a good faith estimate of the current pay scale
for this position is $83,200 to $105,300. Placement in the range depends on
several factors such as experience, skills, geography and internal equity and
may change over time. This position qualifies for benefits and you will be
eligible to participate in a bonus plan.
At James Hardie, we recognize that our success depends on our people. We've
worked hard to build a generous and competitive benefits program that
demonstrates our commitment to our employees.
* Compensation: competitive salary and bonus eligibility
* Insurance: day-one health coverage medical, dental, vision, life insurance
* Paid Time Off: vacation and company holidays
* Retirement: 401(k) with 6% match
* Investments: Employee Stock Purchase plan (ESP)
* Work-Life Balance: parental leave, wellness programs
* Purpose. Impact. Community: Sustainability Initiatives | James Hardie
[https://www.jameshardie.com/all-about-james-hardie/sustainability-esg-initiatives/]
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James Hardie Building Products Inc. is an equal opportunity employer, and all
qualified applicants will receive consideration for employment without regard to
race, color, gender, sex, age, national origin, religion, sexual orientation,
gender identity/expression, genetic information, veteran's status, marital
status, pregnancy, disability, or any other basis protected by law.
James Hardie will comply with any applicable state and local laws regarding
employee leave benefits, including, but not limited to providing time off
pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with
its plans and policies.
The position responsibilities outlined above are in no way to be construed as
all encompassing. Other duties, responsibilities, and qualifications may be
required and/or assigned as necessary.