Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs
Incorporated and has seen significant growth since it opened in 2012. The casino
boasts a variety of gaming options for our visitors, including 23 table games
and over 900 of the latest and most popular slot machines. The property also
features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel
which includes 6 well-appointed suites.
The core values of the casino—safety, cleanliness, compliance, and friendliness—
reflect the commitment to creating a positive experience for our team members
and guests. With these guiding principles, Oxford Casino Hotel aims to continue
learning, growing, and improving. It is our hope that you will become the newest
member of our team.
JOB SUMMARY
Responsible for the shift operation of the Security department activities and
personnel. Oversees the safety, security and assists of team members, guests and
company during their assigned shift. Monitors the activities of all security
personnel during their assigned shift to ensure compliance with department and
company policies and procedure. Schedules, evaluates and monitors subordinate
personnel. Assigns work, grants overtime (at security manager’s approval), early
outs, disciplines team members and recommends wage increases and promotions. All
Security officers report to security shift manager. All Security Shift Managers
report to Security Manager.
Job Qualifications
Must be 21 years of age and be able to obtain and maintain appropriate licensing
from Maine Gaming Commission. Demonstrate Security enforcement ability and
possess investigative skills and experience. Should have the ability to write
legibly and coherently as required and communicate effectively with others.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Oversees the safety and security of all customers and team members and the
company assets during their assigned shift.
2. Monitors the activities of all security personnel during their assigned
shift to ensure compliance with department and property policies and
procedure.
3. Promotes working environment in which subordinate personnel can perform
assigned duties within established guidelines, procedures and laws.
4. Promotes and monitors the confidential treatment of all relevant
information. Provides clear, concise incident reports, daily logs and
documentation for shift activities and incidents. Investigates and follows
up on all shift reports and activities.
5. Promotes effective communication to staff and management regarding property
activities.
6. Perform duties of a subordinate as required.
7. Respond evaluate, provide first aid and notify emergency medical services
to guest and team members that require in a medical crisis.
8. Act as a liaison between law enforcement and casino management.
9. Proactively responsible for conducting emergency drills within the security
department.
10. Ensures completion of payroll, timekeeping records and verifies time sheets
of all security officers in their shift.
11. Provides support and guidance to all casino departments and personnel as
needed.
12. Must have a complete understanding of the gaming laws, state regulations,
departmental police and procedures and internal controls.
13. Mediate and solve problems for employees and guests and establish and
maintain effective lines of communication not only on his/her shift, but
throughout the department.
ESSENTIAL DUTIES AND RESPONSBILITIES
1. Must be able to identify operational and organizational opportunities and
work with the security department upper management team to recommend,
develop and implement sound solutions.
2. Attend all company required mandatory training classes when scheduled.
3. Responsible for key control and inventory for all sensitive keys.
4. Must have a complete understanding and operation of the keywatcher.
Responsible for controlling access, entering / removing team members in to
the keywatcher.
5. Must have a complete understanding of the SAFLOK program. Responsible for
ensuring all locks programed to the SAFLOK are operational.
6. Responsible for replacing damaged keys and ensuring all inventory and logs
are accurate in the spare key box.
7. Responsible for verifying shipments and inventory of cards, dice and chips.
8. Responsible for verifying proper key, card and dice destruction.
9. Ensures all visitors, vendors and contractors are logged and accounted for
while on the Oxford Casino Property.
10. Responsible for shuttle operations in the absence of the Transportation
Manager.
REQUIRED SKILLS AND ABILITIES
* Previous Security Officer/Dual Rate Supervisory experience required.
* Must have a complete understanding of the gaming laws, state regulations,
internal controls, departmental policies and procedures.
* Must have strong report writing skills.
* Ability to deescalate conflict and provide conflict resolution
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The work requires some physical exertion, such as being able to stand and walk
for extended periods of time, and also some climbing, reaching, pushing and
pulling, and lifting objects. Must be able to lift 40lbs and be able to push and
pull a wheeled cart weighing up to 300 lbs. May need to exert up to 50 pounds of
force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10
pounds of force constantly to move objects. The work environment is one with
possible exposure to prolonged loud noise and sometime close quarters. The
position also requires the ability to maintain composure and control during
difficult or emergency situations. Position may require exposure to extreme
weather conditions at times.
Disclaimer
The preceding job description has been designed to indicate the general nature
and level of work performed by team members within this classification. It is
not designed to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of team members assigned to
this job.
#OxfordCasino
SALARY RANGE
$48,000-50,000
All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, or disability.