Supervisor and Associate Manager - Inside Sales Outbound
Description -
HP is seeking to identify highly motivated and qualified individuals for various
future opportunities. Although there may not be an immediate opening, in
anticipation of these opportunities becoming available, completing a profile
will allow us to evaluate your qualifications and interests and will allow us to
stay connected.
The Medium Business Inside Sales Manager leads a team of Inside Account
Executives (iAEs), developing end-to-end account strategies and driving sales
engagement for medium business accounts, either directly or through channel
partners. This role is responsible for guiding, coaching, and supporting team
members to ensure individual development and overall sales effectiveness, with a
focus on achieving sales quotas, expanding the customer base, and fostering
strong relationships with both customers and channel partners.
Key Responsibilities
* Team Leadership: Oversee a team of 10–15 iAEs, providing guidance, coaching,
and support to develop individual team members and drive overall sales
effectiveness by leading the team to sell the entire portfolio of products
and services.
* Sales Coverage: Develop targeted business plans and achieve sales and margin
goals, using tools like heatmaps and whitespace analysis.
* Sales Management: Accurately forecast the business on a biweekly basis thru
funnel conversion that results in exceeding quota for both revenue and margin
targets.
* Pipeline Management: Maintain and analyze opportunity identification,
qualification, and management; develop strategies to hunt new logos within
low or no SOW accounts.
* Customer Retention & Growth: Retain existing customers while identifying and
pursuing upsell and cross-sell opportunities for PC++ (including headsets,
displays, carepacks).
* Channel Sales: Build solid relationships with channel teams to enable iAE and
PBM alliance for successful implementation.
* Customer Experience: Coordinate with customer support teams to address issues
and ensure a seamless experience.
* Recruitment & Training: Recruit, onboard, and train inside sales resources to
ensure skill and knowledge development, including specialization in PC++.
* Performance Management: Evaluate and guide employee performance, supporting
individuals through sales challenges and managing results for all performers.
* KPI Tracking: Define and track key performance indicators to measure team
success.
* Sales Technology: Leverage CRM systems and other tools to streamline
operations and enhance productivity.
* Compliance: Ensure the inside sales team adheres to legal and ethical
standards in all sales activities, including pricing, contracts, and customer
interactions.
Knowledge & Skills
* Sales Planning: Ability to develop targeted business plans to exceed revenue
and margin quota by selling the full mix of HP products and services.
* Analytical & Critical Thinking: Understand industry drivers and customer base
to bridge HP solutions with account-relevant problems and opportunities.
* Organization & Time Management: Prioritize tasks, set goals, and manage time
effectively.
* Leadership: Lead effectively in complex environments, influence channel
partners, balance competing priorities, and drive team performance.
* Problem Solving: Navigate market complexities and develop practical
solutions.
* Collaboration & Communication: Work closely with internal teams, channel
partners, and customers to achieve business objectives.
* Technical Proficiency: Leverage technology and CRM systems to enhance
productivity.
* New Technology & AI: demonstrated curiosity and confidence in adopting
emerging tools and technologies—especially AI—to enhance sales performance,
customer engagement, and productivity. The ability to quickly learn, adapt,
and apply digital solutions in daily workflows, and to use AI insights to
drive smarter decisions and more personalized customer interactions.
Education & Experience Recommended:
* Experience: Typically, 2-4 (Supervisor), 5-7 years (Associate Manager) of
job-related experience or 2-4 years of management experience in sales.
* Education: Four-year Degree in Sales, Marketing, Business Administration, or
any other related discipline is preferred but not required.
* Typically has 2-7 years of job-related experience and/or 2-4 years of
management experience, preferably in inside sales or tele sales, or a related
field.
* Qualifications:
* Proven experience in sales management, preferably in inside sales or
tele-sales environments.
* Demonstrated ability to lead and develop high-performing sales teams.
* Familiarity with sales planning, pipeline management, and CRM systems.
The on-target earnings (OTE) range for this role is $ 88,400 to $ 1,28,200 USD
annually with a 60%/40% (salary/incentive) mix. There are additional
opportunities for pay in the form of bonuses and/or equity (applies to United
States of America candidates only). Pay varies by work location, job-related
knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
* Health insurance
* Dental insurance
* Vision insurance
* Long term/short term disability insurance
* Employee assistance program
* Flexible spending account
* Life insurance
* Generous time off policies, including;
* 4-12 weeks fully paid parental leave based on tenure
* 13 paid holidays
* Additional flexible paid vacation and sick leave (US benefits overview
[https://hpbenefits.ce.alight.com/])
The compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.
#LI-POST
Job -
Sales
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective
employees, without regard to race, color, religion, sex, national origin,
ancestry, citizenship, sexual orientation, age, disability, or status as a
protected veteran, marital status, familial status, physical or mental
disability, medical condition, pregnancy, genetic predisposition or carrier
status, uniformed service status, political affiliation or any other
characteristic protected by applicable national, federal, state, and local
law(s).
Please be assured that you will not be subject to any adverse treatment if you
choose to disclose the information requested. This information is provided
voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy
[https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c08129225] or read about
your rights as an applicant under the law here: “Know Your Rights: Workplace
Discrimination is Illegal
[http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf]"