Overview
Handle customers throughout the entire service experience with their satisfaction as the number one priority.
Responsibilities
Remain at or above manufacturer CSI standard.
Meet all production metrics as prescribed by Management.
Process all documentation to state and/or manufacturer standard.
Complete all required training for Certification as prescribed by Management.
Qualifications
High School Diploma
1-2 years’ experience in a customer service orientated environment preferred
Can adapt and embrace change with an internal and external customer centric mindset
Act as an advocate for teammates and have a strong commitment to technology advancement
Possesses effective communication skills: oral, written, listening.
Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.