Assistant Store Manager
About Citi Trends
Citi Trends is a leading off-price value retailer of apparel, accessories, and
home trends dedicated to delivering great style and amazing brands at
exceptional prices.
We are growing and investing in our stores, our people, and our future leaders.
Our success is driven by strong store leadership, a commitment to customer
experience, and a passion for developing talent from within.
Position Summary
As an Assistant Store Manager, you play a key role in supporting daily store
operations, team leadership, and staffing efforts. Partnering closely with the
Store Manager, you will help drive sales performance, maintain operational
excellence, and support the hiring, onboarding, and development of store
associates.
Summary of Key Responsibilities
Store Operations & Performance
* Support daily store operations to ensure sales goals, customer experience
standards, and operational expectations are consistently met
* Monitor sales activity and provide guidance to associates to deliver
excellent customer service
* Assist with inventory control, inventory transactions, and shrink prevention
efforts
* Ensure compliance with Citi Trends policies, procedures, and operational
standards
Team Leadership & Staffing
* Supervise and support store associates in sales, inventory, cash handling,
and customer service
* Assist the Store Manager with hiring and recruiting activities, including
candidate screening, interviews, onboarding, and training support
* Help maintain appropriate staffing levels by supporting recruiting efforts
and employee retention
* Provide ongoing coaching, feedback, and performance support to associates
Customer Experience & Compliance
* Maintain a safe, organized, and customer-focused store environment
* Reinforce adherence to company policies, procedures, and loss prevention
standards
* Support consistent execution of merchandising, operational, and visual
standards
* Perform additional duties and responsibilities as assigned to support store
operations and business needs.
Qualifications
* High school diploma or equivalent required
* 2–4 years of experience as an Assistant Manager or similar retail leadership
role
* 3–5 years of overall retail experience preferred
* Strong communication, organizational, and people leadership skills
* Ability to work a flexible schedule, including nights and weekends
* Ability to perform basic math calculations, including percentages
Key Competencies
* People Leadership & Team Development
* Hiring & Recruiting Support
* Customer-Focused Execution
* Operational Accountability
* Time Management & Prioritization
* Adaptability in a Fast-Paced Retail Environment
Why Join Citi Trends
Citi Trends is a great place to build a fun and rewarding career in retail
management. We believe in promoting from within and developing leaders who take
initiative. We offer competitive pay and a benefits package that includes health
and dental insurance, paid vacation, a 401(k) plan, paid training, and
opportunities for continued growth.
If you’re ready to grow your leadership skills, support hiring and team
development, and make an impact in your store—Citi Trends is the place for you.
Equal Employment Opportunity
Citi Trends is an equal opportunity employer and prohibits discrimination and
harassment of any kind in accordance with applicable laws.
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