EMPLOYMENT TYPE:
Full time
SHIFT:
Weekend Shift
DESCRIPTION:
RN CASE MANAGER (ONSITE)
Shift:
Weekends: Saturday and Sunday 7am - 7:30 PM
General Summary:
Responsible for the review of inpatient and outpatient admission records for
appropriate admission status at Mercy Medical Center and Mercy West Lakes. Works
in collaboration with the attending physician and the Case Management staff
utilizing admission criteria guidelines-and second level physician review
process when appropriate. Interacts with insurance providers to obtain
authorization and continued stay approval for admission. Collaborates with the
Verification department, Revenue cycle and Medical Eligibility to facilitate the
establishment of the correct payer source for patient stay and the documentation
of the interactions in the STAR admitting system
KEY RESPONSIBILITIES
* Perform admission, concurrent, and post-discharge utilization reviews in
accordance with the Utilization Management Plan and regulatory requirements.
* Apply Milliman Care Guidelines and payer-specific criteria to determine
appropriate patient status.
* Collaborate with attending physicians to clarify admission status and
initiate second-level physician reviews as needed.
* Communicate status changes promptly to Case Management, Admitting, and other
relevant departments.
* Provide patient/family education and issue Notices of Status Change when
required.
* Accurately document utilization review activities, status determinations,
authorizations, denials, and communications in the medical record and STAR
system.
* Submit timely clinical information to payers to prevent technical denials and
support authorization and continued stay.
* Review and route denial notifications for appeal consideration; collaborate
with post-denials, RAC, and appeal teams.
* Monitor insurance coverage and communicate updates to verification and
financial teams.
* Participate in peer-to-peer reviews and advocate for appropriate admission
status and continued stay.
QUALIFICATIONS
* Current Iowa RN license.
* Minimum of five (5) years of clinical nursing experience.
* BSN or healthcare-related degree preferred.
* Knowledge of insurance eligibility, CMS rules, and utilization review
processes across the continuum of care.
* Strong clinical judgment, communication, and independent decision-making
skills.
* Utilization Review certification within 12 months of hire preferred.
* Completion of Mandatory Reporter abuse training within three (3) months of
hire.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
* Primarily office-based with computer, phone, and documentation tasks.
* Light physical activity with occasional lifting; use of assistive devices and
additional personnel as required.
* Visual acuity sufficient to review medical records and electronic systems.
* Ability to work collaboratively in a fast-paced, high-stress healthcare
environment while maintaining professionalism and courtesy.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and
recognize the unique perspectives, experiences, and talents each colleague
brings. By finding common ground and embracing our differences, we grow stronger
together and deliver more compassionate, person-centered care. We are an Equal
Opportunity Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or any other
status protected by federal, state, or local law.