For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has
been to provide caring, affordable, high-quality health care and supportive
services to everyone, with a special commitment to uninsured, low-income and
medically underserved persons.
FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in
the country. We operate more than 90 sites across San Diego County, including 29
primary care clinics, 23 behavioral health facilities, 10 physical
rehabilitation clinics, nine dental clinics, five vision clinics, four
outpatient substance use treatment programs, three mobile medical units, two
mobile counseling centers, two urgent care centers, and a pharmacy.
Our staff provides care to over 227,000 patients each year, of whom 91% are
low-income and 29% are uninsured. FHCSD provides care to all. Services include,
but are not limited to adult care, chronic disease management, pediatrics,
comprehensive women’s care including obstetrics, dental, vision, case
management, physical rehabilitation, speech therapy for children, vaccinations,
infectious diseases, behavioral health, substance use counseling and a host of
specialty services including cardiology, podiatry, endocrinology, dermatology,
among others. FHCSD also offers supportive services to those who are
unsheltered and in need of intensive case management.
The breadth of our clinic locations, services and programs has grown over the
last five decades, making us the largest community clinic provider of health
care to the uninsured in the county and one of the top 10 largest community
clinic organizations in the nation. We are also the largest health care
safety-net provider, largest school-based health care provider and the largest
mental health provider in the San Diego region.
Family Health Centers of San Diego (FHCSD) is looking for a Billing Clerk II to
perform patient related business office duties such as generating patient and
payor bills, patient account inquires, verification of medical coverage, patient
refunds, cashiering, and collections. The Billing Clerk II directly communicates
with patients, third party payors, and providers regarding billing information.
The Billing Clerk II handles bills and payors of mid-level complexity, referring
to procedure manuals when necessary but primarily relying on experience and the
ability to make independent judgments for billing decisions.
Responsibilities:
* Completes all required documentation accurately, promptly, and thoroughly in
accordance with department standards; in addition, documentation complies
with patients' insurance requirements. Files documents and updates electronic
records accurately.
* Creates and sends routine and non-routine claim forms for assigned 3rd party
payor sources, using independent judgment to resolve non-routine billing
issues. Verifies information for accuracy and completeness. Works with
accounts and payors of moderate complexity, requiring thorough knowledge of
billing requirements.
* Follows up and resolves accounts receivable; collects payments from patients
for self-pay or co-pay/deductible accounts.
* Performs data entry with accuracy and timeliness.
* Performs other duties as assigned.
* Post payments and update accounts with denials. Follows up on pending
requests and denials.
Requirements:
* At least 2 years of experience with high-volume medical billing and 3rd party
payors.
* CRT and ten-key experience preferred.
* Graduation from a related technical school or equivalent experience in the
medical field is preferred.
* High school diploma or GED equivalent required.
* Or equivalent combination of education and experience that provides the
skills, knowledge, and ability to perform the essential job duties, and which
meets any required state or federal certification requirements.
* Traveling between sites and other locations is occasionally required. Must
have a valid California driver’s license, an automobile, and proof of minimum
levels of car insurance as required under California law, although limits of
$100,000 are recommended. An acceptable driving record is also required.
California law requires all drivers to obtain a valid California driver’s
license within ten days of establishing residency. Reasonable accommodation
may be provided on a case-by-case basis. Mileage and other reimbursements are
governed by policy.
* Ability to accurately complete data entry at a relatively high speed,
utilizing grammar and spell check software.
* Basic computer literacy (i.e., use the system to manage and schedule
appointments, access electronic medical record information).
* Basic knowledge of accounting principles and the ability to perform basic
mathematics and computations.
* Basic knowledge of medical terminology preferred.
* Basic written and verbal communication skills.
* Bilingual in English/ Spanish preferred.
* Intermediate knowledge of medical programs such as CMS, Medi-Cal, Medicare,
Worker's Compensation, and private insurance preferred.
Rewards:
* Job type: Temporary-Full-time, M-F Typical schedule 8am-5pm/8:30am-5:30pm.
* Onsite Location: 100 Broadway Chula Vista, CA 91910
* Competitive Salary
* Medical
* Employee Assistance Program
The successful candidate will have a demonstrated commitment to community
medicine and providing culturally competent care to the medically underserved.
We are excited to share that the salary range for this position is:
$23.00 - $29.46
Information on our extensive benefits package can be found here: FHCSD Wellness
– Employee Hub (gobenefits.net) [https://fhcsd.gobenefits.net/]
FHCSD provides Equal Employment Opportunities to all employees and applicants
for employment and prohibits discrimination and harassment of any type without
regard to race, color, religion, age, sex, national origin, disability status,
sexual orientation, gender identity or expression, or any other characteristic
protected by federal, state, or local laws. This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement, promotion,
termination, transfer, leave of absence, compensation, and training.