JETSET Pilates General Managers are committed to the growth and development of
their team and are passionate about sharing the brand and workout with others.
The General Manager is a strong leader who is dedicated to cultivating
relationships within the studio, as well as role modeling all of the qualities
and attributes of an exceptional instructor.
The General Manager is expected to undergo the JETSET Pilates training program
and instructs an average of 8 classes per week. The expectation of the General
Manager is that in addition to instructing 8 classes per week on average, they
are in the studio during class times for a minimum of 25 classes each week.
The General Manager is a multi-faceted role responsible for all aspects of
studio performance, growth, and people management in the studio. They are
accountable for ensuring that all areas of the business are fulfilled and are
driven by achieving goals and continuing growth.
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Duties and Responsibilities
* Work closely with leadership to manage day-to-day operations of the studio
and implement company-wide strategies, policies, and procedures.
* Ensure the delivery of positive customer service and a fitness experience
consistent with the JETSET Pilates service standards.
* Run reports and analyze metrics on key performance indicators, including
sales, utilization, retention, expenses, and payroll.
* Develop and execute local marketing initiatives to drive client acquisition
and exceed studio-specific goals.
* Ensure all client inquiries, issues, and concerns receive a positive and
timely response.
* Foster relationships with the local health, fitness, and wellness communities
as well as key influencers and potential corporate partners.
* Create, monitor, and maintain class and staff schedules.
* Maintain inventory for supplies, retail, and beverages as needed.
* Plan and host team meetings and social events.
* Oversee hiring of instructors and studio leads and ensure career growth
* Drive studio performance on metrics like number of classes, utilization,
first visits, and memberships
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$65,000 - $75,000 a year
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