Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow
or you were born on the slopes, joining our team means discovering (or
re-discovering!) a passion for the outdoors while building lifelong connections
with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay
to build a career. From day one, you'll receive some of the highest compensation
rates in the industry, free Epic pass(es) along with free ski and snowboard
lessons, 40% retail discounts, the chance to grow through Epic Service - our
leading training and development experience, and wellness benefits to fuel your
success.
Candidates for year-round positions are reviewed on a rolling basis.
Applications will be accepted up to 90 days after the posting date, or until the
position is filled (whichever is first).
Job Benefits
* Ski/Mountain Perks! Free passes for employees, employee discounted lift
tickets for friends and family AND free ski lessons
* MORE employee discounts on lodging, food, gear, and mountain shuttles
* 401(k) Retirement Plan
* Employee Assistance Program
* Excellent training and professional development
* Referral Program
Full Time roles are eligible for the above, plus:
* Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance
plans (for eligible seasonal employees after working 500 hours)
* Free ski passes for dependents
* Critical Illness and Accident plans
Job Summary:
Responsible for providing high-end customer service and supporting overall store
operations. The Assistant Manager directly oversees all aspects of day-to-day
operations and the routine work of Rental Associates. This role upholds business
standards, exercises elevated decision-making authority, and serves as a
knowledgeable representative of our brand while driving a positive culture
within the rental shop. The Assistant Manager also fulfills day-to-day
operational responsibilities as needed to support the organization.
Job Specifications:
* Starting Wage: $25.00 - $28.60 /hr
* Employment Type: Year Round (11-month)
* Shift Type: Full Time hours available
* Minimum Age: At least 18 years of age
* Housing Availability: No
Job Responsibilities:
* Oversee daily operations of the Rental Shop to ensure smooth, efficient, and
guest‑focused service.
* Support the Manager in opening/closing procedures, staffing assignments, and
workflow management.
* Ensure equipment inventory (skis, snowboards, boots, helmets, etc.) is
organized, maintained, and rotated properly.
* Monitor rental flow to reduce wait times and improve guest experience.
* Supervise Rental Attendants, Leads, and support staff during assigned shifts.
* Provide hands‑on coaching, real-time feedback, and support adherence to Vail
Resorts’ policies and service standards.
* Protect company assets through effective loss prevention techniques and by
managing inventory for rental products.
* Manage operational budgets and payroll while aligning staffing and spending
with operational needs.
* Assist with training new employees on equipment handling, sizing, safety
protocols, and guest service.
* Promote a positive, inclusive, safety‑first work environment.
* Ensure all staff follow equipment safety guidelines, fitting procedures, and
operational SOPs.
* Monitor workspace for hazards; take immediate corrective action when needed.
* Ensure compliance with rental waivers, age/weight guidelines, and equipment
safety checks.
* Other duties as assigned
Job Requirements:
* High School Diploma or GED Equivalent; Business area training or education
preferred
* 1–2 years of experience in rental operations, outdoor recreation, retail, or
hospitality.
* Previous supervisory or team‑lead experience strongly preferred.
* Experience working in a fast‑paced, customer‑facing environment.
* Ability to work a flexible schedule including nights, holidays, and weekends
* Ability to lift 30–50 lbs regularly (moving equipment).
The expected pay range is $25.00 - $28.60 /hr. This is the pay range we
reasonably expect to pay for this position. Individual compensation decisions
are based on a variety of factors.
In completing this application, and when submitting related documentation,
applicants may redact information that identifies their age, date of birth,
and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on
child/minor labor. Minors hired into this position will not be asked or
permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, sexual orientation, gender identity, disability, protected
veteran status or any other status protected by applicable law.
Requisition ID 516655
Reference Date: 08/13/2026
Job Code Function: Rental Ops