Position Summary
The Communications Specialists convert policy, analysis, pilot experience, and
technical assistance into clear, engaging, accessible resources for distinct
audiences. The team combines strategic communications, editorial management,
graphic design, data visualization, multimedia production, digital publishing,
outreach, and dissemination analytics. These responsibilities absorb the former
standalone Graphic Illustrator role and provide the surge capacity needed for
the SOW's product volume.
Core Responsibilities
* Develop and maintain the communications and dissemination strategy, audience
profiles, message framework, editorial calendar, campaign plans, channel
plans, and approval workflows.
* Write, edit, and produce briefs, reports, toolkits, practitioner tools,
training materials, newsletters, web content, talking points, event
materials, and stakeholder communications.
* Design publication layouts, templates, infographics, data visualizations,
social media graphics, presentation assets, icons, and other visual resources
aligned with project and Government branding.
* Plan and produce approved podcasts, videos, webinars, transcripts, captions,
audio descriptions, clips, and related multimedia products.
* Translate technical content into plain language for federal policymakers,
State and Tribal TANF leaders, means-tested program partners, frontline
staff, HMRF grantees, community partners, and families.
* Manage production schedules and version control for the portfolio of up to 40
Internet-ready products and coordinate technical, editorial, design,
accessibility, and COR reviews.
* Apply Section 508 requirements, including logical reading order, tagged
headings and tables, alternative text, color contrast, captions, transcripts,
descriptive links, and accessible source files.
* Support outreach for pilot recruitment, TTA opportunities, peer learning,
product launches, events, and resource sharing through approved digital and
partner channels.
* Track reach, downloads, views, engagement, completion, accessibility status,
user feedback, reported use, and refresh needs and recommend improvements
based on performance data.
Required Qualifications
* At least five years of relevant experience in strategic communications,
technical writing and editing, graphic design, digital content, multimedia,
public affairs, or marketing for government or mission-driven organizations.
* A combined team skill set covering editorial development, visual design, data
visualization, digital publishing, multimedia production, and communications
analytics.
* Demonstrated ability to translate complex policy, research, and program
information into accurate, respectful, audience-appropriate content without
stigma.
* Working knowledge of plain-language, Section 508, accessible-document,
captioning, transcript, alternative-text, color-contrast, and accessible
multimedia requirements.
* Proficiency with Microsoft 365 and appropriate design, web, video, audio,
email, social media, or analytics tools required for assigned products.
* Strong project organization, version control, reviewer coordination, deadline
management, and ability to support simultaneous production cycles.
Preferred Qualifications
* Experience with HHS, ACF, OFA, TANF, HMRF, human services, public benefits,
family-strengthening, or federal TTA communications.
* Portfolio demonstrating federal publications, infographics, toolkits,
training materials, dashboards, podcasts, videos, or social campaigns.
* Section 508,
accessibility, graphic-design, digital-marketing, public-relations, or
multimedia credentials.
Education and Experience
Bachelor's degree in communications, journalism, public relations, marketing,
graphic design, visual communication, digital media, or a related field
preferred. Equivalent professional experience and a strong portfolio will be
considered.