James Hardie is the industry leader in exterior home and outdoor living
solutions, with a portfolio that includes fiber cement, fiber gypsum, composite
and PVC decking and railing products. Our family of trusted brands includes
Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.
With over 8,000 employees and our U.S. operating entities headquartered in
Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and
development centers globally. Powered by a dynamic workforce, we’re united by
our purpose of Building a Better Future for All™ through sustainable innovation,
a Zero Harm culture, and a commitment to empowering our people and communities.
For more information, visit www.jameshardie.com [www.jameshardie.com].
SUMMARY
Location: Houston and the Surrounding Areas
The Regional Account Manager (RAM), Exterior Products reports to the District
Sales Manager and works with a regional team of sellers. The Exteriors RAM has
the objective of owning downstream demand for exterior products within an
assigned segment. The role is responsible for defending business, gaining
customer wallet share, while driving material conversion and growing market
share, expanding premium product adoption. The role regularly executes district
plans and partners with Channel Manager and field teams to convert demand into
sustained territory growth.
WHAT YOU’LL DO:
Account Management/Business Development
* Build and maintain strong, long‑term relationships with key customer accounts
through consistent engagement, responsiveness, and value‑added support.
* Serve as the primary point of contact for assigned accounts, ensuring
customer satisfaction and loyalty.
* Identify opportunities to expand product adoption, increase share of wallet,
and introduce new solutions that align with customer needs.
* Develop structured account plans and execute growth targets for each key
account.
* Conduct regular business reviews with accounts to assess goals, performance,
challenges, and future needs.
* Translate customer feedback into internal recommendations for product,
pricing, service, or process improvements.
* Maintain account profiles, activity logs, and pipeline opportunities in CRM
tools.
* Use data to forecast account performance, identify trends, and prioritize
actions.
Drive Demand for All Products
* Drives downstream demand with contractors across both Exteriors and Outdoor
Living products.
* Enables cross-selling opportunities to support Channel Managers
* Builds long-term contractor relationships through ongoing account engagement
and tailored product solutions, while driving material conversion with
contractors, and supporting other regional growth priorities.
Manage Dealer Relationships
* Acts as the primary dealer relationship owner for assigned accounts, ensuring
alignment to James Hardie priorities and enabling effective cross-sell
execution
* Partners with dealers to launch campaigns, train sales teams, and connect
contractor demand to dealer programs
Execute Market Segment Specialization
* Executes against defined sub-specialization (single family repair/remodel,
single family new construction, or multi-family new construction) by
partnering to provide product value that aligns with regional growth
objectives
* Ability to tailor engagement and messaging to segment-specific needs
Territory Planning/Execution
* Develops and executes a territory plan that translates regional priorities
into daily activity
* Manages pipeline, targeting, and follow-up to ensure consistent execution
against demand-generation goals and adjusts approach based on performance and
market feedback.
WHAT YOU’LL BRING:
Core Competencies:
• Sales Expertise: Willingness and ability to cultivate relationships, grow
networks, nurture leads, and passion to identify targets. Ability to negotiate
and collaborate with business leaders to achieve an ideal outcome. Strong
understanding of sales processes, sales
funnel management, and sales practices. Knowledgeable of market segmentation and
goto-market strategies. Familiar with Customer Relationship Management systems
to aid in organization and planning.
• Business Consultation: Strong business/financial acumen, preferably regarding
the construction industry. Understanding business (builder/dealer/installer)
financials (margins, turns, labor optimization), market opportunity and dynamics
to advise partners
for mutual growth. Flexibility to identify and attend key activities within
assigned territory while being accountable to a priority-based schedule with
prospective customers.
• Communication/Influence: Ability to influence internal and external
stakeholders and advocate for JHBP, effectively building relationships at all
levels of an organization. Able to present in front of large groups and convey
messages in a captivating manner. Familiar with key communication tools (DISC,
SLII, etc.).
• Building Products Knowledge: Familiar with of basic construction practices
with the ability to understand residential construction process. Learns James
Hardie product line, including features, applications, installation
considerations, and value drivers across
residential and commercial projects.
Candidate Requirements:
• Bachelor's degree or equivalent experience required.
• 3+ years of progressive sales experience with a high-level of organization,
discipline, and self-structure, preferably within the building products
industry.
• 1+ years of experience working with a Customer Relationship Management system
(Salesforce, HubSpot, Zoho, etc.)
• Ability to travel outside of local market up to 50% of the time
• Valid driver’s license is required, and employment is contingent upon
maintaining a satisfactory Motor Vehicle Record that meets the Company’s driving
eligibility standards
WHAT YOU’LL RECEIVE:
As of the date of this posting, a good faith estimate of the current pay scale
for this position is $85,000 to $100,000. Placement in the range depends on
several factors such as experience, skills, geography and internal equity and
may change over time. This position qualifies for benefits and you will be
eligible to participate in a bonus plan.
At James Hardie, we recognize that our success depends on our people. We've
worked hard to build a generous and competitive benefits program that
demonstrates our commitment to our employees.
* Compensation: competitive salary and bonus eligibility
* Insurance: health coverage medical, dental, vision, life insurance
* Paid Time Off: vacation and company holidays
* Retirement: 401(k) with match
* Work-Life Balance: parental leave, wellness programs
* Purpose. Impact. Community: Sustainability Initiatives | James Hardie
[https://www.jameshardie.com/all-about-james-hardie/sustainability-esg-initiatives/]
#LI-TF1
James Hardie Building Products Inc. is an equal opportunity employer, and all
qualified applicants will receive consideration for employment without regard to
race, color, gender, sex, age, national origin, religion, sexual orientation,
gender identity/expression, genetic information, veteran's status, marital
status, pregnancy, disability, or any other basis protected by law.
James Hardie will comply with any applicable state and local laws regarding
employee leave benefits, including, but not limited to providing time off
pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with
its plans and policies.
The position responsibilities outlined above are in no way to be construed as
all encompassing. Other duties, responsibilities, and qualifications may be
required and/or assigned as necessary.