JOB LOCATION: 3527 US Highway 431 N, Phenix City AL 36867
ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone.
Our employees are students, recent grads, parents, part-time workers, veterans,
career changers—who have all found their way to our team. No matter where you’ve
been or what you’re looking for, discover how your road leads to Valvoline.
ROLE OVERVIEW: What you’ll do to drive success
When you join us as an Assistant Service Center Manager, you are the right hand
of the Service Center Manager. You are responsible for taking the lead in
helping build a high-performance team capable of differentiating Valvoline
Instant Oil Change’s (VIOC) service experience from all other providers. In
addition to working on cars and taking care of our guests, you will advise,
train, and supervise hourly employees and ensure company policies and procedures
are executed consistently. You’ll be expected to:
* Perform oil changes and additional car maintenance services, educate guests
on vehicle maintenance requirements and ensure that recommended services are
reviewed
* While working on the floor, supervise daily operations of the service center
and train new team members
* Build trust and win repeat, loyal customers by working with your team to
ensure excellent customer service through Valvoline’s quick, easy, trusted
process
* Develop and maintain efficient weekly work schedules for employees, ensuring
optimal coverage, managing schedule conflicts and following labor laws
* Assist with inventory process, ensuring appropriate product levels and
scheduling orders
* Assist with store audits (ex. Safety, performance, culture). Help maintain a
clean, well-organized service center and facilitate a safe and secure working
environment
* Open and close the service center, ensuring all safety and security protocols
are followed
* Lead, and train the team to optimize their development
BENEFITS: What you’ll gain to fuel your goals
We’re committed to putting our people first in every way possible. That’s why we
offer a variety of benefits* to help you navigate and advance a better future.
Here’s a look at some of our unique benefits:
* Compensation: Weekly pay of $20.25 per hour
* Career Acceleration: Hands-on training for the potential to become a Service
Center Manager within 12 months.
* Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time
enrollment over two semesters, and access to a free online university.
* Life Balance: No late-night hours, holidays off, paid time-off availability,
and back-up child and elder care.
* Health Benefits: Medical, dental, and vision, plus prescription drug coverage
with Health Savings Account contributions.
* Employee Assistance Program (EAP): Quick, free, and confidential well-being
support for all areas of life, including personal and work relationships,
family, mental health, and legal issues.
* Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC
automotive services, and 401(k) savings plans with a 100% match up to 5%.
QUALIFICATIONS: What you’ll need to keep moving forward
From day one, you’ll get the hands-on training and support you need to thrive as
an Assistant Service Center Manager. All you need to do is bring your positive
attitude, attention to detail, and passion for learning—and we’ll help you every
step of the way.
We seek team members with:
* 1 year of supervisory experience required (coaching, training, and
supervising a team), preferably in a retail or service-related environment
* Customer service mindset and demonstrated ability to build loyalty while
following company procedures
* Experience in a fast-paced environment and history of making sound judgements
under pressure
* Experience using KPI data to monitor performance, trends, and identify areas
for improvement
* Schedule flexibility (Weekend availability is likely, but we ensure you don’t
work late nights or holidays)
* English fluency in reading, writing, and speaking
* High School Diploma or equivalent
We expect you can:
* Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
* Crouch, bend, twist, and work with your hands above your head
* Be comfortable working in a non-climate-controlled environment
Wherever you are, wherever you’re going, your future starts here. Because given
the opportunity and support, we know everyone has something different,
meaningful, and exciting to contribute. This is your chance to join a supportive
team that’s willing to go the extra mile to help you succeed in your own way.
So, bring your story, bring your goals, bring yourself—bring what drives you.
*Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to
apply. All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, gender identity, sexual
orientation, national origin, or protected veteran status and will not be
discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all
users. Reasonable accommodations will be provided, upon request, to applicants
with disabilities in order to facilitate equal opportunity throughout the
recruitment and selection process. Please contact Human Resources at
1.833.VVV.Report or email ECC@valvoline.com [ecc@valvoline.com] to make a
request for reasonable accommodation during any aspect of the recruitment and
selection process. The contact information is for accommodation requests only;
do not use this contact information to inquire about the status of applications.